Phil Long Ford of Denver

Quick Lane visit Went in for a routine oil change. They were especially busy and told me up front it might be three hours. It turned out that it only took half that Went in for a routine oil change. They were especially busy and told me up front it might be three hours. It turned out that it only took half that time. Eugene was especially friendly and engaging. He has given me good advice on service issues in the past. So I have a high level of confidence in this service crew. More

Good service, reasonable turn around time. They forgot to reset the mileage at which the next oil change is recommended. They required an extra day to complete the work on the Ford Fusion. They forgot to reset the mileage at which the next oil change is recommended. They required an extra day to complete the work on the Ford Fusion. More

Superlative customer service I would like to recommend Phil Long Ford of Denver for their overall superlative customer service. Their sales, finance, and service departments are e I would like to recommend Phil Long Ford of Denver for their overall superlative customer service. Their sales, finance, and service departments are excellent. And, in particular, I would like to thank Raquel Nieto for making my buying experience completely enjoyable. She "held my hand" through every step of the process and continued to follow up long after the sale was completed. Thank you Phil Long Ford! More

Ray Gerbich was a great help! Ray helped us find the exact vehicle we wanted. The vehicle was a 2016 F150 with only 23,000 miles and had all the add-ons we were looking for. Ray helped us find the exact vehicle we wanted. The vehicle was a 2016 F150 with only 23,000 miles and had all the add-ons we were looking for. More

Great job To the quicklane ... thank you for all your hard work its a easy to get checked in even tho there is a wait time its worth . Like they say its worth t To the quicklane ... thank you for all your hard work its a easy to get checked in even tho there is a wait time its worth . Like they say its worth the wait More

Great Experience I was put in touch with Ed and Diana. Ed had bent over backwards to make my upside down vehicle vanish and put me into a great vehicle. Promises had b I was put in touch with Ed and Diana. Ed had bent over backwards to make my upside down vehicle vanish and put me into a great vehicle. Promises had been made by the dealership and they followed through without hesitation. No complaints here More

My first new vehicle purchase in 22 years. The dealership, while quite large seemed to be well organized and well staffed. David Wilson, Sales, was friendly, courteous, and very knowledgeable . The dealership, while quite large seemed to be well organized and well staffed. David Wilson, Sales, was friendly, courteous, and very knowledgeable . He did an excellent job of explaining vehicle features and options, as well as acquainting me with the many incentives, rebates etc that were available. All other personnel I dealt with albeit briefly, were also friendly and helpful. I never felt forced to make a decision, and would highly recommend this dealership. More

my review It was average over all. Mike Nixon did a good job on presentation . I wanted to buy a vehicle at Phil Long for the service Department. I have worked It was average over all. Mike Nixon did a good job on presentation . I wanted to buy a vehicle at Phil Long for the service Department. I have worked with Mr. Callaway for years. He Projects honesty ,caring and works well with customers in all Situations. I do recommend him when ever possible. Don is also a good service advisor as well. I have been talking with different service advisors for years about the f150. More

Welcoming, informative & so helpful!! Came in to look at a used Subaru. Juan was so incredibly helpful with the financing & was such a joy to be around. Even though it wasn’t a Ford, he st Came in to look at a used Subaru. Juan was so incredibly helpful with the financing & was such a joy to be around. Even though it wasn’t a Ford, he still new his stuff! I’m highly recommending him to anyone looking for a new car! More

Amazing service and great people I came in to trade in an old truck and upgrade to a new F150. Juan Montoya had the truck in mind waiting out front for me. He was able to answer all m I came in to trade in an old truck and upgrade to a new F150. Juan Montoya had the truck in mind waiting out front for me. He was able to answer all my questions and help me figure out all the fancy new technology I would be using in my new truck. While inside doing paperwork it started to hail and Juan was the first person out the door to go move the truck I was buying inside to avoid any possible damage. I would recommend to my friends and will be working with Phil Long Ford for any future purchases. Thanks for everything. -Scott More