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Phil Long Ford of Denver

Denver, CO

4.8
2,222 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,222 reviews

July 13, 2018

Quick Lane Vist Took vehicle in for it's oil change and inspection, Great Job, service time was excellent less than 45 minutes. As usual everyone was very friendly a More

by Magoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M. Martinez, Ivan Delgato
Jul 13, 2018 -

Phil Long Ford of Denver responded

Thank you for the great review and for your continued patronage. We are so happy to have the opportunity to work with customers like you. Have a Great Day!

July 11, 2018

Buying a car Everything was resolved to meet my expectations. There are probably always a few things to work out once actually going to the dealer to make the purc More

by Ari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Archuleta
Jul 12, 2018 -

Phil Long Ford of Denver responded

Ari, We are so happy that everything worked to your liking during your recent visit. We are always happy to help so please let me know if there is anything else we can do. Have a great day.

July 09, 2018

Quick Lane visit Went in for a routine oil change. They were especially busy and told me up front it might be three hours. It turned out that it only took half that More

by gb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Jul 09, 2018 -

Phil Long Ford of Denver responded

Thank you for taking time to leave this feedback about our service team. We appreciate your business and look forward to the opportunity to work with you again. Have a great day!

July 08, 2018

Good service, reasonable turn around time. They forgot to reset the mileage at which the next oil change is recommended. They required an extra day to complete the work on the Ford Fusion. More

by carguy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alejandro Lizarraga
Jul 09, 2018 -

Phil Long Ford of Denver responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 07, 2018

Superlative customer service I would like to recommend Phil Long Ford of Denver for their overall superlative customer service. Their sales, finance, and service departments are e More

by RKimmik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raquel Nieto
Jul 07, 2018 -

Phil Long Ford of Denver responded

Our goal is 100% customer satisfaction so we are happy Raquel and the team here have delivered this to you. Thank you for taking the time to leave your feedback. We look forward to the opportunity to work with you again soon.

July 06, 2018

Ray Gerbich was a great help! Ray helped us find the exact vehicle we wanted. The vehicle was a 2016 F150 with only 23,000 miles and had all the add-ons we were looking for. More

by mielkecr@aol.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray Gerbich
Jul 06, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to share your experience with us. We exited to hear that Ray was able to find you the truck you were looking for. We hope to have the opportunity to work with you again soon. Thank you for your review. Have a great day!

July 03, 2018

Great job To the quicklane ... thank you for all your hard work its a easy to get checked in even tho there is a wait time its worth . Like they say its worth t More

by Jkidderc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gage Rhoden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Brooks, Alejandro Lizarraga, Ivan Delgato, Eugene Katze
Jul 03, 2018 -

Phil Long Ford of Denver responded

Thank you so much for your feedback on our quick lane. We do have a lot of great people in that department, that are there to make sure you are happy. Thank you for your business. We look forward to working with you again soon.

June 29, 2018

Great Experience I was put in touch with Ed and Diana. Ed had bent over backwards to make my upside down vehicle vanish and put me into a great vehicle. Promises had b More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Lussier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

Phil Long Ford of Denver responded

Monty, We are happy to hear that Diana and Ed were able to get you into the car that you wanted. Our goal is to make sure that every customer leaves happy and I am happy to see that we came through for you. Thank you for your business. Hope you have a amazing day!

June 26, 2018

My first new vehicle purchase in 22 years. The dealership, while quite large seemed to be well organized and well staffed. David Wilson, Sales, was friendly, courteous, and very knowledgeable . More

by churchfixer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Wilson, Vadim Reznik
Jun 28, 2018 -

Phil Long Ford of Denver responded

We strive to provide a well rounded customer experience. I am so happy to here that David and our team here at Phil Long Ford were able to deliver the experience that you were looking for. Thank you for your business. Have a Wonderful day!

June 24, 2018

my review It was average over all. Mike Nixon did a good job on presentation . I wanted to buy a vehicle at Phil Long for the service Department. I have worked More

by overlook257@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Nixon
Jun 25, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave your feedback. We are happy to have you as a customer. We look forward to seeing you again soon. Have a great day!

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