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Phil Long Ford of Denver

Denver, CO

4.8
2,221 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,221 reviews

September 20, 2021

People are friendly They take care of you when you need People are friendly They take care of you when you need a car to drive. More

by marcifarmer01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Lussier, Garry Warren
Sep 20, 2021 -

Phil Long Ford of Denver responded

Our team works hard to deliver a high quality experience to every customer. If there is anything more we can do to assist please let us know.

September 18, 2021

Mark and Walter helped my girlfriend get into a new vehicle when a lot of other dealers wouldn't give her the time of day. They both were so nice and helped her out. Patrick was really awesome as well. More

by tobe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Cronkhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Phil Long Ford of Denver responded

Tobe, we appreciate your positive review. We will be sure to pass the motivating comments on to our staff. Please reach out if there is anything more I can do to assist.

September 15, 2021

Jim Albrecht and the entire Phil Long Ford staff were fantastic. The service was great, the vehicle was pristine and ready to go and the entire process was the best car buying experience I've ever had More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Abel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Phil Long Ford of Denver responded

Hello Chad, Our team works hard to assure every customer leaves happy so we are glad to hear this was the case during your visit. Please let us know if there is anything more we can do to help. Have a Great Day!

September 15, 2021

Best service ever! Quick and affordable. As always! Love working with Dwayne and Don. Very trustworthy. More

by rockroo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dwayne Callaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Phil Long Ford of Denver responded

Thank you for choosing us for your cars care and for your great review. We can't wait to have the opportunity to work with you again.

September 13, 2021

Sherry was awesome and help me get into a new 2021 edge st with limited stock! I showed up a bit early to the appointment and Sherry invited me to her office within minutes. More

by dwkorth30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Vitale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Phil Long Ford of Denver responded

What a motivating review, thank you for leaving it. We will be sure to pass you comments onto Sherry and our team. Should you need anything more please reach out.

September 10, 2021

Friendly, kept me informed and fair price. Great staff and Service Manager Steve Martindale followed up with email. Service was done very timely as well. More

by John.hatcher91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Martindale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griff
Sep 11, 2021 -

Phil Long Ford of Denver responded

John, We were able to meet your expectations on this visit. Please let us know if you need anything more. . We are always happy to help.

September 10, 2021

Despite the low inventory of cars and trucks nationally, we were able to find the *exact* Explorer that we wanted here. The price was acceptable, and we felt taken care of, and treated fairly in the back of More

by davewhite
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bahman Namaghi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2021 -

Phil Long Ford of Denver responded

Hello Dave, Congratulations on your purchase. We are excited to hear Bahman and our sales team were able to accommodate both your needs and wants. Your recommendation means a lot to us, Thank you for sharing.

September 09, 2021

I feel good about the Explorer I bought but one thing continues to bother me. I didn’t get a copy of the agreed upon price sheet I signed, I had just heard some devastating family news just prior to test More

by MGordon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Retria
Sep 09, 2021 -

Phil Long Ford of Denver responded

I apologize that you had a less then positive experience with us. We appreciate you bringing this to our attention and will take steps in the future to assure this will not happen to another. Thank you again for your time. Take Care!

Sep 09, 2021 -

MGordon responded

I appreciate the acknowledgment

September 08, 2021

Was at the parts department and the gentlemen was too pre occupied to even help me. I have had good service before with the lady who works behind the counter, unfortunately, this was not the case today. He More

by Ed
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure, long beard at parts desk
Sep 09, 2021 -

Phil Long Ford of Denver responded

Ed, we are sorry we did not deliver the top notch service that you deserve. We appreciate the feedback and will address your concerns. Thank you again. Have a Great Day!

September 08, 2021

service was great. service writer Eugene was oustandi requestng. There was no waiting, I pulled right in and Eugene wrote up my work request right away. Told him I would wait on the service at the dea More

by phil long review
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Katze
Sep 09, 2021 -

Phil Long Ford of Denver responded

Thank you for this encouraging review. We will be sure to let Eugene and our service teem know just how happy you are. Thank you again for the great review. We look forward to working with you again soon.

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