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Puente Hills Hyundai

City Of Industry, CA

Overview
Employees
Reviews
Vehicles
4.6
7,207 Reviews
Puente Hills Hyundai in City of Industry, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 866-348-1954.
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17621 Gale Avenue

City Of Industry, CA

91748

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Showing 7,207 reviews

January 11, 2022

Friendly staff. Had no issue and everything was on time. Puente hyundai knows how to treat their customers More

by SANGROKKIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javer Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2022

It took a while to get my car after i was told it was ready. More

by nonen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Jussal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2022 -

Puente Hills Hyundai responded

Hi Nonen, Thank you for taking the time to share your feedback as it helps us continually improve. We will address your concerns with our team. Please contact us directly if you would like to discuss this further.

January 11, 2022

The person who assisted my husband was very good in customer service., knowledgeable and helpful More

by MRYRSDELEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Dee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Borla
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January 11, 2022

The dealership is out to scam potential buyers with dealer markup fees and forced add ons that are overpriced. Barely give any room to negotiate even after that fact. They provide rebates that you woul More

by ABDULK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Kil
Ray Alvarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Dee
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Puente Hills Hyundai responded

Abdulk, We are sorry to hear you feel that way. Customer satisfaction is always a top priority at Puente Hills Hyundai. Please contact us directly to properly assist you. Thank you.

Jan 11, 2022 -

ABDULK responded

I would like to cancel my extended warranty and get a refund on it.

January 11, 2022

Jae Lee provided excellent service. My service was completed very quick. Most seamless dealer experience. More

by dylan_fajardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 11, 2022

As soon as I got out of the car Jhordan was there to check me in. My car was ready in the specified time I was quoted, and clean. More

by GUERRA5045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhordan Borla
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January 10, 2022

The appointment was prompt. We didn't have to wait long. The service consultant is excellent and the service is outstanding. More

by vankwok_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhordan Borla
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January 10, 2022

Made an appointment. Got checked in quickly. Dropped my car off. It was ready a few hours later. Service was fast and friendly. More

by Manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jae Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 09, 2022

Great customer service every time I go Faustino Lozano he was a great help love his smile 👍👍👍👍👍👍😉 More

by Theresa Fuentez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faustino Lozano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
January 08, 2022

Super fast and easy. Came in and I thought I’d just browse. But ended up leaving in a new car lol More

by patricksoundara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ozaki
Sonny Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hanzel Fraguere
Other Employees : Sabrina
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