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Rallye BMW

Westbury, NY

4.7
8,275 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership. We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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1 Brush Hollow Rd

Westbury, NY

11590

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Showing 8,275 reviews

August 28, 2023

The advisor Frank Trotta, This was the first time I encountered such a poor service attitude. I discovered an issue and called multiple times, but he did not follower up or answer and failed to my repl More

by fleccss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Trotta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Rallye BMW responded

I'm sorry to read about your experience. We strive for excellent customer service and it's clear we missed the mark here. I understand how frustrating this can be, especially when you're trying to resolve an issue. Please reach out directly so that we may address your concerns promptly and effectively. Thank you, Chris Blanco - Service Manager - 516-833-4862

August 28, 2023

Easy and efficient easy and efficient as well as they were courteous in handling the service call More

by kliblaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Rallye BMW responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Rallye BMW!

August 28, 2023

Maryam, a cashier, was kind, intelligent and welcoming. I appreciated the clarity of her explanations. More

by MARKSLYNNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maryam, a cashier
Aug 28, 2023 -

Rallye BMW responded

It's great to know that Maryam provided you with such a positive experience at Rallye BMW. We'll make sure your compliments reach her! Thanks for the review.

August 27, 2023

Smooth experience, pro assistance with great attitude, I would def recommend friends and family to com back again. More

by sishiwang123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Turin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Rallye BMW responded

We're glad to know you had a smooth experience at Rallye BMW. Thanks for recommending us to your friends and family!

August 26, 2023

This dealership really is no pressure to buy! Loved everything about this experience. Keith was exceptional and took his time to show me everything, even though he knew a may not walk out with More

by Kissurdatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Rallye BMW responded

We're so glad to know you had a pressure-free and enjoyable experience at Rallye BMW! It's great that Keith was able to assist you. Thanks for the review, and we hope to see you back again down the road!

August 25, 2023

Great experience . Brett Hines made sure any questions or concerns were address to my satisfaction. More

by 330xi drive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Rallye BMW responded

We're proud to hear that Brett's informative and attentive service made your recent visit to Rallye BMW a great one! We appreciate your business and hope to work with you again in the future!

August 24, 2023

The telephone operator was very nice when I made the appointment. the service of the dealership was good. More

by sindysz1688
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rallye BMW responded

We're glad to know that you had a positive experience with Rallye BMW. Thanks for sharing your feedback!

August 24, 2023

I had a fantastic experience with Rallye. The staff are friendly, knowledgable, and extremely helpful throughout the process. Highly recommend!! More

by badger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Rallye BMW responded

We're delighted to know you had a fantastic experience with us at Rallye BMW! Our team always aims to provide friendly and knowledgeable service. Thanks for the high recommendation, we appreciate it!

August 24, 2023

Rallye did a great job taking care of my car. They take their time and do things right and I really appreciate the video they sent showing me the work getting done. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Rallye BMW responded

We're glad to know you appreciated the video update and our attention to detail at Rallye BMW! Thanks for sharing your positive experience with us!

August 23, 2023

I was pleased with the ease in making an appointment for service. Carol provided frequent updates on the status of my vehicle. It was a pleasure to work with Carol. She is an asset to Rallye BMW. More

by dcovingtonvani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Rallye BMW responded

Thanks for the feedback! We're glad to know that Carol made your service appointment at Rallye BMW a smooth process. Your kind words are much appreciated and we'll be sure to pass them along. Safe travels!

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