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Rallye BMW - Service Center

Westbury, NY

4.5
5,295 Reviews
Call Service Center (516) 226-7651

5,295 Reviews of Rallye BMW - Service Center

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January 15, 2024

from the minute i pulled up till i left the service department was very responsive, attentive and respectful. i was very happy with the turn around time and flexibility. More

by johnny.v0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Shane Camacho
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Jan 15, 2024 -

Rallye BMW responded

Johnny, we're glad to know you had a positive experience with our service department at Rallye BMW. We always aim for efficiency and respect in all interactions. Thanks for the feedback!

January 14, 2024

Awesome, perfect in their work. Time management was the best and loner car was super More

by DAISY.JACOB469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Rallye BMW responded

Thank you for this stellar review of Rallye BMW! We hope you have a wonderful day!

January 14, 2024

Frank is an excellent service advisor. He listens to my concerns and services, my X.3 promptly and efficiently. More

by DEB18ALEXIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Rallye BMW responded

We're glad to know that Frank was able to assist you efficiently with your X.3 at Rallye BMW! Thanks for sharing your experience, we appreciate it.

January 13, 2024

Professional service. Easy reservation. Great facilities. Car washed after service. Enjoyed walking through the showroom. The coffee set up not very good. More

by NYRIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Rallye BMW responded

We appreciate your feedback! It's great to know that you found our service professional and facilities enjoyable at Rallye BMW. We'll take note of the coffee setup for future improvements. Thank you!

January 11, 2024

Great service. Reasonable price. Comfortable waiting area. We'll come again next time. Would like have some more cookie donuts. More

by JL88USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kozlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
James D'Agostino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Dewling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Echeverry
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Jan 11, 2024 -

Rallye BMW responded

We're glad to know you had a great experience at Rallye BMW and enjoyed our waiting area. We'll be sure to pass on the kind words to the team!

January 10, 2024

Professional. Clear explanation. E was very Accommodating to my issue. He had Great follow up. More

by tbanks4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kezley Martin
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Jan 10, 2024 -

Rallye BMW responded

We are so happy that our Rallye BMW team earned your five stars. Thanks so much for your business and review!

January 09, 2024

I’ve been bringing cars for service for over 15 years. The quality of the service department has significantly dropped over the past couple of years. I called my service adviser multiple times over two da More

by PM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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Jan 09, 2024 -

Rallye BMW responded

I'm sorry to read about your recent experience with our service department. It's important that we maintain the high standards you've come to expect from us over the years, and it sounds like we fell short this time around. I'd appreciate an opportunity to discuss this further so please feel free to reach out at your earliest convenience. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 09, 2024

Service was great, friendly and helpful . Very professional service at Rallye BMW. I love going there More

by JOEVUK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Rallye BMW responded

We're delighted to know you had a great experience at Rallye BMW! We appreciate your kind words about our service and professionalism. Thanks for choosing us!

January 09, 2024

Brandon was great. Kept me informed on the status of my car as usual. Very professional and an all around nice guy. More

by jmendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Rallye BMW responded

We're glad to know that Brandon kept you updated and provided you with another great service experience at Rallye BMW. We appreciate your trust in our business and look forward to seeing you again in the future!

January 08, 2024

Excellent and very friendly service! ! Nice service center and showroom. Great staff and reasonable price. More

by wwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Rallye BMW responded

We're delighted to know you enjoyed our friendly service and beautiful facilities here at Rallye BMW! Thanks for the positive feedback, we appreciate it. Safe travels in your new car!

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