Rallye BMW - Service Center

Brandon is wonderful, kind, and helpful, but the service isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time sai isn’t what it used to be. My 2022 X3 SUV has been in about 4 times for a persistent water leak in the ceiling above the driver’s side, first time said it was debris blocking the drainage and charged me $800 to clear it. A week later, same problem. The car is still leaking every time it rains or snows, and every time the vehicle comes back with a new problem. Now the visor light doesn’t work, AND the leak is still happening. Very frustrating. Need to drive with an umbrella inside the car. Also, they are gouging on the prices…..$800 to remove leaves and when I noticed 2 car seat clips missing in the rear seats, they told me $500 each to order and install them, and I don’t use a car seat, so not even sure how they broke. In this economy, gouging your loyal customers is not a smart move, particularly when the service is less than stellar. More

Pleasant and reliable staff for maintenance repairs and overall service is excellent. Rallye BMW Westbury NY overall service is excellent. Rallye BMW Westbury NY More

I found my contact at Ralleye to be rude and condescending. I don’t remember each person’s name The person who handled my appointment was the one who was very rude. The manager I spoke to whe condescending. I don’t remember each person’s name The person who handled my appointment was the one who was very rude. The manager I spoke to when I complained was helpful. More

We had the most pleasant experience at this dealership. This is the 2nd car we got from them. Nico worked with us to get us the best price and when it was time to pick up the car, the paperwork with Victor This is the 2nd car we got from them. Nico worked with us to get us the best price and when it was time to pick up the car, the paperwork with Victoria was super quick. Highly recommend! More

Dennis and the entire Rallye staff is nothing short of professional and customer service oriented. Dennis is very attentive to the customer’s needs and ensure every one of my cars are returned in pristine professional and customer service oriented. Dennis is very attentive to the customer’s needs and ensure every one of my cars are returned in pristine condition. More

Great experience, detailed and addressed any concerns and questions I had. Very easy and seamless transaction. questions I had. Very easy and seamless transaction. More

The customer care was a top notch. The were so kind and nice. I really like going to service my car there The were so kind and nice. I really like going to service my car there More

Rallye BMW was able to fix my charging issue by having parts replaced and got me a loaner car. parts replaced and got me a loaner car. More

Always have a good experience there and they are very Pleasant to deal iwith. They are reliable and communicate well. Pleasant to deal iwith. They are reliable and communicate well. More

Can't say enough. Great team and great service -- actually have another BMW dealer closer to home but go to Rallye. Work is always prompt with great communication. Great team and great service -- actually have another BMW dealer closer to home but go to Rallye. Work is always prompt with great communication. Always a positive experience. More