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Rick Case Volkswagen
Davie, FL
288 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
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Showing 288 reviews
January 31, 2019
Walter in the service department was very helpful Walter in the service department was awesome I would use Rick Case Volkswagen anyday everybody there is very friendly and helpful they have TVs and f Walter in the service department was awesome I would use Rick Case Volkswagen anyday everybody there is very friendly and helpful they have TVs and food while you wait for your car to be ready More
by Maura
Employees Worked With
January 30, 2019
excellent Excellent and friendly staff willing to help you good manner I would recommend it to friends interested in buying or leasing VW I will return for serv Excellent and friendly staff willing to help you good manner I would recommend it to friends interested in buying or leasing VW I will return for services and listen a new car and the future More
by Jbach0011
January 23, 2019
Great service straight forward Had a great time, the guys are straight forward when it comes to pricing no hidden fees they even helped me get lower payments, highly recommended. Had a great time, the guys are straight forward when it comes to pricing no hidden fees they even helped me get lower payments, highly recommended. More
by Red
January 21, 2019
Great experience! From the minute that we walked in to the closing of the deal, Dane was great! He was patient and walked with us the through the entire showroom with a From the minute that we walked in to the closing of the deal, Dane was great! He was patient and walked with us the through the entire showroom with a big smile while we selected the right car for us! Freddy from Finance was very knowledgeable and answered all our questions. Overall great experience, definitely would recommend! More
by Yuly15
January 16, 2019
Great dealer! My experience at Rick Case is awesome overall. This is my 6th purchase from them, my first at VW. From day one I received the best service! Awesome de My experience at Rick Case is awesome overall. This is my 6th purchase from them, my first at VW. From day one I received the best service! Awesome deal and even better service. A car and Walter are great! Ámbar was the sales rep for me and my husband. We bought two cars for him on the same day! He did not work with us this time but he is A+! Rick Case VW is highly recommended! More
by troche-mtz
Employees Worked With
January 10, 2019
Satisfactory Transaction Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open l Experience was very satisfactory. Kevin and Daniel were very easy to deal with. The overall experience was very good The dealership by being open late hours made it easy for us to meet with them. More
by Juani00
January 08, 2019
Honored deal They honored the deal they made. Everyone was first class there except Dave Name in the internet department. Claudia and Sales manager were ni They honored the deal they made. Everyone was first class there except Dave Name in the internet department. Claudia and Sales manager were nine stars to make up for his 1 and one is as low as they let you go. More
by Tiedye
January 03, 2019
Great experience! It was a great experience. Great and professional team focused on customer needs! Every one from Rick Case involved in the process answer all my que It was a great experience. Great and professional team focused on customer needs! Every one from Rick Case involved in the process answer all my questions clearly and gave me honest and professional advise. Thank you very much! More
by MAG
December 27, 2018
Great dealership This will be my 3rd car I purchase from this dealer. The staff is absolutely great. The selection of cars is large.... everyone you speak with is alwa This will be my 3rd car I purchase from this dealer. The staff is absolutely great. The selection of cars is large.... everyone you speak with is always nice and courteous... More
by Mari1964
Employees Worked With
Other Employees :
Sam Borges, Divaldo Ceballo
December 17, 2018
Excellent service! Great service! José Almánzar is the best! Excellent service received from him. He called me when the vehicle was ready that was before the time I Great service! José Almánzar is the best! Excellent service received from him. He called me when the vehicle was ready that was before the time I was expecting. More
by Lourdes A.
