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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.5
6,408 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand. We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,408 reviews

September 16, 2020

I was very pleased with the service I received at the dealership. The only Negative is the fact that with Covid19 raging - no one wore a mask - only put them on if asked to. More

by yagdesign5318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

The service Tech was very professional, she informed me when my vehicle was ready, The Tech also gave me good recommendations above my next services for for my vehicle. More

by ceasarjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2020

Jacques did great he is friendly and tell you everything you need to know ! He helped me out and got me exactly what I wanted when purchasing my vehicle. Eric also was AWESOME! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacques
September 15, 2020

I had a really nice experience at this dealer everyone is so nice. Janice the sales agent was amazing.The financial team was super helpful also.I will definitely come back here when I buy another vehicle. More

by VICHACIPOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Magallanes
September 15, 2020

Had a Jeep Patriot serviced and Katey Sages our service advisor was exceptional on keeping us informed through the whole process.she was very prompt to respond to all of our questions and concerns. We will More

by Dsothsavath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
September 14, 2020

Service department did not make me feel like a priority. I will not be returning for any service until I am compensated for my 4 hour wait for an oil change and 55 dollar overpriced air filter install. Not More

by RYLE0431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sep 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! This is Taylor Stewart and I’m the customer service director here. I would love the opportunity to listen and help in any way I can with this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from y ou soon!

September 14, 2020

They were very attentive to our wants and needs, which made the buying experience easy and comfortable. I will definitely recommend other people to buy from them. More

by DLR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2020

Angel was my salesman. He was patient with me and did a good job putting me in exactly what I wanted. Good salesman and nice guy. More

by edwardw424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Licea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Im so happy Angel was able to assist you in the purchase of your dream car! Thank you so much for the opportunity to earn your business and please dont hesitate to let us know how we can help out in the future!

September 13, 2020

Great customer service able to make you feel comfortable while purchasing a vehicle. Jeff assisted me, negotiations ended up going past closing time but they stuck with me. More

by wnbaaj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Chabolla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Popadiuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jeff is such a great person and shows everyday that he truly care about his customers! Thank you so much for your business and great review! Welcome to the Hendrick family!

September 13, 2020

Fast and courteous service. The service tech found that there was rodent damage to the wiring harness by the fuel pump. Upon fixing that and some other issues the truck runs great. More

by NBENWAY
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer experience! Thank you so much for the great review and please let us know how we can help in the future!

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