Royal Buick GMC of Tucson

José was awesome! He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ He was helpful and answered all my questions with clarity! I was pleased that he worked around my schedule ☺️ More

Spencer was a pleasure to work with when purchasing a new truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not truck. I did not feel pressured and he communicated well through the process answering several questions I had (via text, which was nice). He did not over-promise or make stuff up that he did not know ( which I experienced at a different dealership I was also looking at a different truck). He set clear expectations about order and delivery and I was able to do most paperwork easily online in advance of pick up. I reccommend asking for Spencer if you visit this dealership. More

Very welcoming and understated. I did not feel like I would be paying for their overhead. Well staffed for a Saturday but dang, it takes so long to buy a vehicle! I did not feel like I would be paying for their overhead. Well staffed for a Saturday but dang, it takes so long to buy a vehicle! More

Excellent service from Galen and Susan. I was welcomed to the facility, asked if I needed anything and kept informed on my vehicles progress. Nice and professional employees like Galen and I was welcomed to the facility, asked if I needed anything and kept informed on my vehicles progress. Nice and professional employees like Galen and Susan are the face of the Royal Buick GMC franchise. Best people at the best dealership. More

Best car buying system I have ever experienced. I have bought over a dozen new cars in my life and this was the best. I have bought over a dozen new cars in my life and this was the best. More

Once Nick took over everything went smooth and I felt like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from a like I was being acknowledged. I had submitted two requests for more information on vehicles about a week prior via online. I never ever heard from anyone. Finally I went to the dealership and me with a new salesman who didn’t tell me that the forever warranty was not for vehicles over 80000 miles. That was basically a selling point of getting a vehicle with 90000 miles, but I was already in the buying process with Nick at that point. He handled it diplomatically and offered me a free oil change. Nice- but doesn’t exactly cover my car like the forever warranty. During trying to work numbers with the other sales person it got very frustrating as I felt I was being pushed into a monthly payment when all I wanted to know were the bottom line numbers. I kept explaining that I’m not worried about getting financed but I believe they wanted to push the gm financial financing. Being so far in it Nick was open and explained a lot. He went over the vehicle with me and managed to work with my timeline of getting the truck as it still had to go through inspection. More

Jose has helped me realize my dream. Amazing customer service, very patient. Jose has answered every question I had, took his time setting me up with the best deal and has been supportiv Amazing customer service, very patient. Jose has answered every question I had, took his time setting me up with the best deal and has been supportive even after the purchase. He is always available for a follow up and any question I have. 10/10 recommend! Thank you, Jose! More

This is my eighth purchase from the Royal family of dealerships. I’ve purchased vehicles for business and personal use. Nick Traynor was very attentive, professional, and personable. dealerships. I’ve purchased vehicles for business and personal use. Nick Traynor was very attentive, professional, and personable. More

Omer was a wonderful salesman to work with. He made everything easy and clear and answered any and all of my questions. I would recommend him to anyone needing a new vehicle! He made everything easy and clear and answered any and all of my questions. I would recommend him to anyone needing a new vehicle! More

I fell in love with a truck after the first test drive but wanted to look around more to make sure it was the right choice. Our salesman Nick allowed us the time but still kept in touch. He worked with ou but wanted to look around more to make sure it was the right choice. Our salesman Nick allowed us the time but still kept in touch. He worked with our budget, provided his knowledge, and guided us through the process with patience. Great dealership and a great guy. Go see Nick at royal Buick at the Tucson auto mall if you’re looking for a truck! More