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Sapaugh GM Country

Herculaneum, MO

4.8
1,906 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 1,906 reviews

June 27, 2020

Working with Brandon Ziegler was a great experience. We were able to put together a good deal for both myself and Sapaugh. I would gladly purchase another vehicle from Sapaugh. More

by josephgreely
Recommend Dealer
Yes
Employees Worked With
Brandon Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 30, 2020 -

Sapaugh GM Country responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sapaugh Motors! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 27, 2020

Bad sales person. Greg Jones. Ripped me off 500 dollars. Never again. The number 1 sales person, not in my book. Took full advantage of me More

by mfout3383
Recommend Dealer
No
Employees Worked With
Greg Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Sheldon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Charleville
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, BMG Digital, Sapaugh Digital Airstrike
Jul 05, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 27, 2020

Great went out of there way to make we was satisfied an was definitely happy with there services thanks again sapaugh motor service great job More

by skoal72
Recommend Dealer
Yes
Employees Worked With
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jun 30, 2020 -

Sapaugh GM Country responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 27, 2020

Mike was one of the easiest salesman I’ve ever dealt with. Very respectful and was not pushy in any way. The only reason I marked a four was due to the length of time it took to finish the deal. More

by GODIANDREW
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Jun 30, 2020 -

Sapaugh GM Country responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 26, 2020

Sapaugh I was well taken care of and Chip, the salesman, was very nice about everything. I thought I wanted one model, and took it out for a drive. Decided More

by dbiere
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chip Price
Jun 26, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review about your experience with Chip ! the entire Sapaugh Team looks forward to serving you for all of your Automotive needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

Great experience. Knowledgeable saleswomen, Worked with us to get the best deal she could. Car was ready for pick up and she did an excellent job explaining the features on the car. More

by mkshipp
Recommend Dealer
Yes
Employees Worked With
Angie Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Jun 22, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

Very unethical dealership along with the most awful salesman of the year Brandon Ziegler! He doesn't have his customers best interest at heart he is in it for a quick buck! Not sure how this guy sleeps More

by Thanks Alot For NOTHING!
Recommend Dealer
No
Employees Worked With
Brandon Ziegler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 22, 2020

The best service and the the warmest sales person I have ever dealt with. Far superior than I have ever experienced purchasing a vehicle. Al was the most innovative and pleasurable sales person I have ever More

by Doug.apt
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate the glowing review and we look forward to serving you for all of your Automotive Needs ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 19, 2020

Good dealer, still has old school way of negotiating for a used vehicle. Salesman writes up an offer and they line up to the decider More

by Henry Dempsey
Recommend Dealer
Yes
Employees Worked With
Dave Isaac
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we look forward to serving you ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

June 19, 2020

Without question the best dealer I’ve dealt with. Rachel in service does a great job, as does everyone else. Carla was great to deal with More

by bruce.winckel
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Jun 19, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and Thank You for the Great Review! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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