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Sapaugh GM Country

Herculaneum, MO

4.8
2,257 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,257 reviews

February 16, 2021

Sapaugh is great to deal with. Over the years, I've purchased 4 or 5 new vehicles from them and dealt with David Isaac every time. He's easy to deal with...a straight shooter and no pressure, with hig More

by bubbab2822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 17, 2021 -

Sapaugh GM Country responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David. Please let us know if we can ever help you in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 14, 2021

Happy to do business with Sapaugh! Satisfied completely with everything .... very helpful, great attitudes & legitimate concern for our financial needs.... Dave Isaac is always a joy to work with! More

by sanghow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, John McCarthy
Feb 16, 2021 -

Sapaugh GM Country responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dave was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

I wanted to thank Rick Gerber in Sales and Greg Beye in Finance for making the buying process simple and straight forward. I was able to get the 2020 Chevy Impala I’ve always wanted and service that exceed More

by scottd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Sapaugh GM Country responded

Scott, thanks for this marvelous review and congratulations on your new car! We are so pleased that Rick and Greg were able to provide you with such exceptional service. Enjoy your new 2020 Chevy Impala! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

I love that Sapaugh is so client focused, professional, and helpful. The finance manager, Jeff Vanover, was amazing to work with. He made the process very smooth, easy to understand, and was able to answer More

by caitlynvanover28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover
Feb 11, 2021 -

Sapaugh GM Country responded

Thank you for sharing your experience with us, Caitlyn! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 11, 2021

Good 👍👍👍people honest straight forward they take time to go over everything with you about everything the car and financial things they make sure to get you a best rate and to make you happy they leave n More

by ismo77.is
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 12, 2021 -

Sapaugh GM Country responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 10, 2021

The experience was top notch. The salesman and document folks were prompt and efficient. I will return again when needing another vehicle for my department. More

by garyd5
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Sapaugh GM Country responded

Thanks for the wonderful review of your recent visit to our dealership, Gary. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 09, 2021

It was Good to work with Al. The truck was ready to go when they said it would be. It was clean and everything went smooth. More

by GlenS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 09, 2021 -

Sapaugh GM Country responded

We love hearing about customers that have a terrific experience at our dealership, Glen. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 08, 2021

Sapaugh was so professional in my sale and knowledgeable about the whole process of buying my new truck .They made it easy and comfortable and super fast too Thank u all Scott Langanke More

by scottlanganke75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Feb 09, 2021 -

Sapaugh GM Country responded

Scott, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 05, 2021

Sapaugh was a good experience for buying a new truck. We were please with the way our salesman worked with us. Would recommend Sapaugh Chevrolet! More

by Jmissel
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Sapaugh GM Country responded

We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

February 04, 2021

Very Professional Great dealership to work with. Mike Kinney is a great down to earth salesman. I would be happy to deal with him and Sapaugh again. More

by mrhankey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Leitterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Feb 04, 2021 -

Sapaugh GM Country responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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