Sapaugh GM Country

From the time we arrived until we left with our new vehicle, we presented with a knowledgeable, respectful staff. The buying process was seems and every step of the purchase was presented clearly. Aft vehicle, we presented with a knowledgeable, respectful staff. The buying process was seems and every step of the purchase was presented clearly. After the sale was completed, Mr. Ogle continued with a tutorial about our new vehicle and it's initial tech features and set up. Dealership is a 5 star with a 5star staff. More

Friendly atmosphere! They made car buying easy as painless as possible. All of the paperwork was clearly explained, all of my needs were taken care of, and everything I w They made car buying easy as painless as possible. All of the paperwork was clearly explained, all of my needs were taken care of, and everything I wanted in a car was taken into account. I couldn’t have asked for better service! More

Buying my vehicle was a very easy pleasant experience. Brandon was quick to respond to my inquiries making it a very smooth experience Brandon was quick to respond to my inquiries making it a very smooth experience More

Randy was great to work with and he tried hard to make us happy. Buying process took longer than planned. We bought a former demo/courtesy vehicle and were told it was like-new with nothing broken but foun happy. Buying process took longer than planned. We bought a former demo/courtesy vehicle and were told it was like-new with nothing broken but found several items to not work properly while driving it home. More

Excellent dealer! From the moment we walked in the door till the deal was closed. Special kudos to our salesman - Dylan Isaac! From the moment we walked in the door till the deal was closed. Special kudos to our salesman - Dylan Isaac! More

Very professional. They made buying the care quick & easy. Every question we had, was answered. They made buying the care quick & easy. Every question we had, was answered. More

I am very pleased with the dealership everyone is very helpful and willing too help you very helpful and willing too help you More

Was in and out with my new truck in under 3 hours. Friendly sales staff and great selection of inventory, really happy with my purchase and the warranty package that I added. Friendly sales staff and great selection of inventory, really happy with my purchase and the warranty package that I added. More

Very good dealership to do business with everyone there is very nice and helpful would recommend to everyone there is very nice and helpful would recommend to everyone More

At first the deal seemed to be going well. I noticed on the buyers sheet an add-on Accessory for "Break-Plus" and asked them to remove the device and charge, thankfully they said yes. I then t I noticed on the buyers sheet an add-on Accessory for "Break-Plus" and asked them to remove the device and charge, thankfully they said yes. I then told them that I appreciated it and that the last negotiations ended because the other dealership added on a GPS tracker and absolutely refused to remove it and it was 100% a deal breaker if there is one on the vehicle. Angie assured me that they do not install them. I believed her and did not check even though the back of my mind said to check. At the finance desk the "Break-Plus" made it back on the sheet but I spotted that to which Mike removed with some mumbling. Angie came to the office while signing and reminded Mike to transfer my current custom license plate to this vehicle but still issue me a temp tag, she then installed my custom license plate onto the vehicle and said that it is ok to have that plate on the vehicle and not the temp tag because I have 30 days while it transfers (I am an out of state buyer for this dealership). 30 days later after emailing them for updates I get a package in the mail with a new generic license plate for my state and new registration with my (incorrect) information. This means I've been driving the vehicle with another vehicles license plate illegally. I had to take time off work to go to my tag office and correct my personal information and transfer it to my custom plate at my expense. On top of all that I was noticing a vampiric electrical draw because the vehicle had a hard time starting and key fob autostart would cancel due to low battery. I found a GPS tracking device hidden behind and connected to the ODB2. On top of all this they sold me a vehicle with illegal tinting, I was not aware that it was too dark but I later found out is was... Tennessee Code Ann. 39-13-606 makes it illegal for a person to attach an electronic tracking device to a vehicle without all of the owners' consent. It is an offense to install an electronic tracking device on a vehicle without an owners consent. This is covered by Missouri law 455.095. More