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Sarant Cadillac

Farmingdale, NY

4.7
3,244 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,244 reviews

July 09, 2022

Everything was done to my expectation, and I am completely satisfied. 'Tony' was the service advisor; he was indeed very nice and friendly. In the past I also had Mr. Mistretta as the service agent More

by Namaste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. We appreciate your continued loyalty and look forward to taking care of your future car needs!

July 08, 2022

This was the second time that I have leased an XT5 from Sarant Cadillac. My experience this past week was both timely and professional. Kudos to Dominic Vivo for helping me complete this transaction. More

by COT2BGD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sarant Cadillac responded

That's what we like to hear! Thank you for continuing to choose Sarant Cadillac to purchase your new XT5. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

July 07, 2022

Terrible misleading , service ordered wrong part. Than never put door together and fell apart on way home. More

by joseph56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Centeno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Sarant Cadillac responded

Joseph, we appreciate the time you took to leave us a review. We are very sorry to hear that your recent visit did not go as planned. We understand your frustration and hope you’ll give us another chance to make things right. If you would, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Thank you again and we hope to speak with you soon.

July 07, 2022

Had an amazing and smooth experience, staff was extremely helpful even after i got the car delivered i needed some assistance and they were on top of their game More

by DSHTESL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Sarant Cadillac responded

Thanks for taking the time to leave this 5-star review. Our staff will be happy to hear that you had such a positive experience with us! Enjoy your new car!

July 06, 2022

Great dealer, wonderful and helpful people who explained the details of the car and everything well More

by Hanaa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Sarant Cadillac responded

Thanks Hanaa, we greatly appreciate your business and very kind words! Thank you for your business and we hope to take care of any of your future car needs.

July 06, 2022

Great dealership! ! Everyone goes above and beyond for their customers!!Highly recommend for all of your auto needs. More

by NANNYONTHENET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We truly value your business and look forward to seeing you on your next visit!

July 05, 2022

The staff is always informative and knowledgeable, as a repeat customer, They get the best possible price. smooth and efficient process for smooth and great customer service More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Sarant Cadillac responded

That's what we like to hear, Frank! Thank you for choosing us to service your vehicle time and time again. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future.

July 05, 2022

Called for appointment nd had one in few days dropped my car off the evening before and had it back by noon the next day. Steve the service attendant was was polite and accommodating. More

by PPERGAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Jul 05, 2022 -

Sarant Cadillac responded

Thank you for taking the time to tell us how we are doing! Steve will be happy to hear that he was very helpful in your service experience. Thank you for your business and we hope to take care of any of your future car needs!

July 03, 2022

Everything went really smooth. Was treated with respect and very professional. I would highly recommend this dealership. Excellent excellent!! More

by AKOPOULOS19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

This is exactly what we strive for! Thank you for taking the time to share your experience. We truly value your business and look forward to seeing you on your next visit!

July 03, 2022

Don’t order your new vehicle from this dealership. You will wait few months for your vehicle to arrive at dealership and then they will sell your vehicle to someone else for a higher price and will g More

by Amanisingh1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Sarant Cadillac responded

Hi there – Thank you for taking the time to let us know about your visit. We are very saddened to hear that your experience with our sales team was frustrating. It’s our goal to provide the best experience possible for all our customers and your feedback will help us improve. We want to make sure we personally address your concerns and find an appropriate solution. At your convenience, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Please know we sincerely value your business and hope to hear from you soon.

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