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Sarant Cadillac

Farmingdale, NY

4.7
2,942 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,942 reviews

August 25, 2023

Interacting with The Friendly & efficient staff was a very pleasant encounter. I’ll definitely recommend service at Sarant More

by christinelynn714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist in service dept… Alex I think 🤷🏻???
Aug 25, 2023 -

Sarant Cadillac responded

Thank you for the 5-star review! We strive for 100% customer satisfaction and we're so glad to have succeeded for you. Please don't hesitate to reach out if there's anything else we can do for you!

August 25, 2023

Above and beyond to make my service visit efficient and pleasant. I would definitely go back if i need any kind of service. More

by VDIORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Sarant Cadillac responded

We're so glad to hear that you enjoyed working with our service team!

August 24, 2023

This is my second new caddy and after 1 1/2 years the car is falling apart. I was promissed a loaner but had to wait 3 weeks to get a loaner. Now that its been 3 weeks they have no loaners and dont know when More

by abmalarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
August 23, 2023

Brought my ESV in for its first service. the greeter and service advisor couldnt have been nicer. from the greeting to the offering of snacks and coffee to being patient and answering my end More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We're so glad our team made your visit an easy and enjoyable one. Thank you for choosing Sarant Cadillac. Come see us again soon!

August 23, 2023

As a long time Cadillac owner, Alex made it a pleasure purchasing my new car. Everyone was very courteous. You took the time to explain and John put the final $$$ together. Looking forward to a long time More

by Joywyler
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for your kind words and we'll be happy to pass along your compliments to our team. We value your business and look forward to seeing you again for your future automotive needs. Enjoy your new car!

August 22, 2023

Put everything in writing. Check prices. Make sure everything car should have is in car. More

by daughter562000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Exemplified service they are the best. Great experience. And lovely workers. Additionally area very clean. More

by grand-diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Team Maroon NAKED LIME
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Joyia Roper
Aug 18, 2023 -

Sarant Cadillac responded

Thank you so much for the wonderful review! We strive to provide exceptional individualized service to all of our Sarant family. Knowing you are satisfied with our service is greatly appreciated.

Aug 18, 2023 -

grand-diva responded

The truth never hurts.

August 18, 2023

They did a fine job; it didn't take all day to complete. Very happy with Tony who took care of me. More

by Sil B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. Please let us know how we can continue to help with your car and service needs!

August 18, 2023

Tom Sabbatino did an excellent job and is a true professional. John was also very helpful and professional. More

by bums1988
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John with the Corvette (Forgot last name)
Aug 20, 2023 -

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

August 18, 2023

Overall experience was excellent. A larger or more comfortable waiting area would be a great edition. The waiting area is less than one would expect from a Cadillac dealership. More

by JPMUR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2023 -

Sarant Cadillac responded

Thanks for your feedback! We want every customer to feel comfortable and taken care of at every step of the service process. If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for choosing Sarant Cadillac, and we hope to see you again.

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