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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.8
2,938 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 2,938 reviews

June 10, 2023

Both sales and service staff are very helpful, professional, and customer friendly. Will lease my next car here More

by VPIZZULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jun 12, 2023 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Helpful 6
June 09, 2023

Always a great service team. Pleasant greeting, work done good and fast, and fair priced. More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
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Jun 12, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jun 12, 2023 -

Sarant Cadillac responded

.

Helpful 7
June 08, 2023

Sarant Cadillac is a world class dealership with exceptional directors, managers and employees on all levels. Their concern for you as a customer is consistent from purchase thru vehicle service. We More

by Ron. C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Rifkin
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Jun 12, 2023 -

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

Helpful 6
June 08, 2023

Thanks again John, it was a pleasure working working with you again. Two in one month. More

by Joe110
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2023 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us and John. We sincerely value your business and look forward to your next visit!

Helpful 1
June 08, 2023

No problems at all. Bring it in and they take care of everything requested while you wait. Always a good experience. More

by Snoedude1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
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Jun 12, 2023 -

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! We hope to see you soon!

Helpful 8
June 08, 2023

Very fast service for my oil change and tire rotation very Curtis customer service and they gave me a car wash nice people More

by trainboyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Report | Print
Jun 08, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful 14
June 06, 2023

Dina is an excellent salesperson, didn’t use any of the regular Dealer BS or games. Got straight to business and got me a good price on my car considering the times. Made the car buying process as easy as More

by DavidA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2023 -

Sarant Cadillac responded

David, thank you for the great feedback about your visit with Dina! We're so glad you had a great experience and we hope to work with you again!

Helpful 2
June 05, 2023

alex did a great job from start to finish i would definately reccommend him and the dealership More

by Vinpasar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2023 -

Sarant Cadillac responded

Thank for the glowing review for our team!

Helpful 1
June 05, 2023

great job alex ,dina and vic were all excellent in leasing my new 2023 caddy. More

by Vinpasar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

Sarant Cadillac responded

We're so glad to hear our team made your visit so wonderful. We appreciate your feedback. Thanks for choosing Sarant!

Helpful 1
June 01, 2023

This was the worst communication in the service department I have ever had. No call backs. No information. Constant ten-minute hold times and then when someone got on the phone they said all of the More

by Gfh
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one ever called me back so I have no idea who in the service department was working on my car.
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Jun 02, 2023 -

Sarant Cadillac responded

Thank you for your business, and thank you for taking the time to share your experience. We are very sorry to learn that your experience with our service department was not what you expected. At Sarant Cadillac, we work hard to deliver a quality experience and will use your feedback to do so. You are important to us, and we want to provide a satisfying experience. We appreciate you giving us another opportunity to show you our commitment to an amazing customer experience. Please reach out to Joyia Roper, our Customer Experience Manager at jroper@sarantcadillac.com as we would like to discuss this matter further.

Jun 02, 2023 -

Gfh responded

John i have had Sarant service my cars for many years and until this time never had any issue and always thought the service was excellent. Because Of that i asked on each call to let me speak to the service manager or anyone in charge. Each time the person came back after a 5 to 10 minute wait time to simply say they would call me back. When i again asked to speak to someone i was put on perpetual hold until i gave up and had to hang up. I also never received a call back. I dont know what or who was the problem but this again was so aggravating and caused me to have to constantly have to change my plans since i was getting no answers from anyone. I will call to discuss.

Jun 02, 2023 -

Gfh responded

Sorry meant to say Joyia

Helpful 3
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