Sarant Cadillac

Everyone was extremely courteous and professional. The entire process from selection of the car to the delivery was great. The entire process from selection of the car to the delivery was great. More

It was quick and efficient. E service person was very friendly and asked how I liked the car E service person was very friendly and asked how I liked the car More

Brought car in for heated / ventilated seat chip and was told would be two hours , and it was ! told would be two hours , and it was ! More

My salesman Tommy Sabbatino went above and beyond to get me the car that I wanted. The pick up experience was easy and carefree as Tommy had done all the paperwork before I got there. I would definitely re me the car that I wanted. The pick up experience was easy and carefree as Tommy had done all the paperwork before I got there. I would definitely recommend this dealership and make sure you ask for Tommy. Thank You Marie Pataky More

I would summarize my review by saying communication and follow through is terrible at this dealership from the Owner right on down. Ordered an XT4 waited the 3 months then received a call the car was in. I follow through is terrible at this dealership from the Owner right on down. Ordered an XT4 waited the 3 months then received a call the car was in. I had to go in 3 times in order to meet with the Finance guy. On the 2nd visit i was asked to wait while he finished up a meeting in his office. After an hour, i was told he couldn't meet with me. I had had a friend from Westchester take the day off pick me up and drive me to the dealership with the thought that I would be driving my new car home. A few days later, about a week after the car came in, I went to pick it up. There was damage to the dashboard and what looked liked orange glue on the side view mirror. I am shocked that car was there for a week and no one thought to inspect it for problems?? I was expecting the dealership to act with some urgency in getting these problems addressed. I waited 3 months for the car and would expect it would be a priority for them to help me take it home. Two and a half days without contact on what was to be done I called the GM/Owner to voice my concern. He assured me he would call back the next day at 12 noon. I got a call from the Service Director himself at 430pm on a Fri afternoon. He asked me to bring the car in so he could see the damage and formulate a plan. So now another trip back to the dealership in order to get something done. They fixed the side view mirror problem on site and ordered a replacement part for the dashboard. I emailed the GM/Owner again to discuss my dissatisfaction with these events and he NEVER got back to me. I dont even want to mention that when I brought the car back in for the replacement ,that part was cosmetically damaged as well. So now more waiting along with another trip back to the dealership about 35 min from where I live. More

It was indeed a pleasure dealing with Bill Reale. He definitely knows his stuff and eagerly answered all my questions. He definitely knows his stuff and eagerly answered all my questions. More

Great. The representatives are attentive,know their products and are extremely helpful in explaining everything. The representatives are attentive,know their products and are extremely helpful in explaining everything. More

Excellent service, would love to get the tires and wheels package for a lower price package for a lower price More

It was a great experience from start to finish, and everyone I came in contact with was professional and courteous. everyone I came in contact with was professional and courteous. More

I spent a lot of money for no service I’m cash buyer the car was not ready had wait for 3 hours before I could drive away car was not ready had wait for 3 hours before I could drive away More