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Sarant Cadillac

Farmingdale, NY

4.7
3,253 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,253 reviews

March 21, 2023

service center could not complete nys inspection because my vehicle was a diesel. even though it is a cadillac. More

by kfs1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerson Maldonado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 20, 2023

After meeting with my salesperson Elias and the other people that work at Sarant Cadillac I would Highly Recommend to anyone that asks me were i bought my Cadillac that Sarant is the place to go. More

by cappy429
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2023 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let us know about your positive experience. Have a great day!

March 17, 2023

Sales and service need to be in tuned with each other. Car was certified and after spending over $800 on repairs the car was not detailed. It took almost 3 weeks to correct the issue. Issue was fixed on More

by ajlopez3119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Sarant Cadillac responded

We’re sorry to hear that your entire experience wasn’t a 5-star experience. We wish to discuss this further with you. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 17, 2023

Excellent service, good courtesy , and customer support ,plus a coupon for a free Cat wash More

by Rico6412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Sarant Cadillac responded

Thank you for your kind words. At Sarant Cadillac, we pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

March 17, 2023

Nice person very helpful. Help me with every step of the way. Beautiful Person over all!! More

by edwin.f.alvanez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

edwin.f.alvanez responded

Good customer service

Mar 17, 2023 -

edwin.f.alvanez responded

Good people

March 17, 2023

Dina and the team at Sarant were nothing short of spectacular! They communicate well and are very knowledgeable about the the Cadillac product and the current environment around demand for their veh More

by KPsuccess1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Sarant Cadillac responded

Thank you for leaving us this great review! We are delighted to hear you had a great car-buying experience with our team. Please let us know if you need anything else!

March 17, 2023

Been going for years. .absolutely the Best! Whenever I need them, I’m feel like I’m treated like Family..Highly Recommend! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Sarant Cadillac responded

Thank you for taking the time out of your day to leave us such a kind review! We are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks again!

March 17, 2023

Best ever I had this salesperson really appreciate and with he done as I can. More

by SAIDURKHAN804
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Sarant Cadillac responded

Thanks for the review! We're happy that we could help you find the perfect car that fits your needs at Sarant Cadillac. Congratulations on your new vehicle, and we look forward to doing business with you again!

March 15, 2023

I cant say enough about my service manager Gerson! ! He is so kind, professional and most of all so patient!! I have been really upset there at times, and his professionalism and ability to calm me do More

by Raquel W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Sarant Cadillac responded

Thanks for highlighting Gerson, who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 15, 2023

From the time we walked in- to the time we left we felt like family. John was AWESOME! John made us feel as though we knew him for years, the process of leasing a vehicle was easy. He took the time and s More

by LAPAINTS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Sarant Cadillac responded

Wow, that's great to hear! Thank you so much for sharing your positive feedback. It's experiences like yours that really keep us motivated. Thank you for choosing Sarant Cadillac. Enjoy your new car!

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