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Sarant Cadillac

Farmingdale, NY

4.7
3,285 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,285 reviews

March 01, 2023

Bill Reale has been wonderful to work with. He guided us through the process of buying our new 2023 Cadillac CT-5 and has been there ever since to explain all the nuances associated with the t More

by MR.PAULRICHMAN
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sarant Cadillac responded

Wow, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 01, 2023

Very friendly. Helpful. Excellent service Diana is beyond profresnal ensured extra time registering me with Cadillac website with my phone issues. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sarant Cadillac responded

Thanks for highlighting Dina, who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2023

Tony DiGiuseppe has been an absolute pleasure to work with. He's completely involved with all of our service needs and immediately responds to every email and telephone call that we have to answer our q More

by MR.PAULRICHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Sarant Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tony, here at Sarant Cadillac! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2023

Alexander was very knowledgeable and courteous. He will be highly recommend him to family and friends. More

by Trudymiksits
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Sarant Cadillac responded

We are happy to hear you found our staff helpful! If you need anything else, don't hesitate to give us a call or stop by. Until then, take care!

February 28, 2023

All went well I would recommend anyone buying a new Cadillac to go to Sarant and last for Dominic. Thanks Art Radichio More

by freezart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Sarant Cadillac responded

Thanks for taking the time to leave this positive review! If you need anything else, don't hesitate to reach out. We hope to be of service to you again in the future!

February 28, 2023

Everything was great with the service I got . And I was in and out in about 1 hour. More

by jaime10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Sarant Cadillac responded

We are happy to hear everything was completed quickly and to your satisfaction. We value your business and look forward to your next visit!

February 26, 2023

WORST Cadillac dealership in the state of New York! Dealership staff physically damaged my $110k 2019 CTS-V MULTIPLE times and the dealership verbally promised to fix the damages BUT NEVER ACTUALLY FIX More

by vinnylee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Centeno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Sarant Cadillac responded

Thank you for sharing your feedback, Vinny. Rest assured we take customer comments very seriously and are looking into this further. We hope to get in touch with you privately and have the opportunity to address any concerns you may have. If you have any questions in the meantime, please contact our Customer Experience Manager at jroper@sarantcadillac.com.

February 25, 2023

Best customer care lovely friendly & very honest staff clean restrooms best suggestions 👍🏻👍🏻 I love this place … More

by Pankaj Sharma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shmuel Borenstein, Michael M
Feb 26, 2023 -

Sarant Cadillac responded

Thanks for your feedback, Pankaj! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. We appreciate your business and look forward to seeing you on your next visit!

February 25, 2023

A 5 star review is less that than what is deserved. If I could give a high rating I would. They are always perfect. I have recommended Cadillac to others because of the service. As a matter of fact, More

by Adam.schwam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2023 -

Sarant Cadillac responded

Adam, we truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Sarant Cadillac. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

February 24, 2023

Tom and Elias were very nice, helpful and made our new lease smooth and painless More

by MZ1491
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Sarant Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sarant Cadillac. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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