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Sarant Cadillac

Farmingdale, NY

4.7
3,253 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,253 reviews

January 18, 2023

I waited over 9 months for your best truck fully loaded. Within 4 months I have an engine isdue and no loaner is available. I buy 8-12 cars a year and this particular car is used by a driver who now has no More

by ABLANKPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
Jan 19, 2023 -

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits .

January 17, 2023

Never disappointed when having an oil change done at Sarant Cadillac dealership in Farmingdale, New York. More

by derisib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Sarant Cadillac responded

Hi there, thank you for taking the time to leave a review for us at Sarant Cadillac. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you!

January 17, 2023

They always go over and above to achieve my satisfaction. Joe mistretta has always gone over and above. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Sarant Cadillac responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2023

Great service as always…Joe Mistretta does a great job making sure all issues are resolved. Great team work More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sarant Cadillac responded

Thank you for the positive feedback! We're so glad to have provided you with such an excellent service experience. We will pass along your comments to Joe and the rest of our service team. Come see us again soon!

January 15, 2023

I would never go to another dealership for my car or services it’s the best on Long Island More

by Mazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sarant Cadillac responded

Wow, that's great to hear! We are proud to be entrusted with your service. We sincerely value your business and your continued loyalty. Come see us again soon!

January 14, 2023

Anthony was great service was exceptional it is a pleasure to come here to have work done More

by A88JETS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME
Jan 16, 2023 -

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing Sarant Cadillac. We look forward to seeing you again for your future service needs!

January 13, 2023

Tommy and Mike did a very professional job thru out the whole process. i got the xt6 for my wife and both these gentleman made her feel very comfortable while explaining the details . More

by WASILUKM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Sarant Cadillac responded

Thank you for letting us know how we're doing! We will pass along your compliments to Tommy and Mike. Please don't hesitate to reach out if there's anything else we can do for you. We hope you and your wife enjoy your new XT6!

January 11, 2023

The Sales department is fantastic, the service department is not. The service reps are not organized, they fail to proactively and clearly communicate progress and completion timeframes. Getting More

by grace0700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael M
Jan 12, 2023 -

Sarant Cadillac responded

Thank you for taking the time to share your experience, Grace. We take customer feedback very seriously and try to continually provide the best service to our customers. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so we can further discuss your experience and improve for future visits.

January 11, 2023

The service advisor was efficient and helpful. There was no wait when I went there. More

by Nicolinaalfieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Sarant Cadillac responded

Thank you for sharing your service experience! We're so glad you were so pleased with your visit. We look forward to seeing you again for your future service needs!

January 11, 2023

I had such an amazing experience here. Dina was amazing and helped me every step of the way. It was an easy and smooth transaction. I’m extremely happy with my new 2023 ct4. More

by samanthag720
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Sarant Cadillac responded

Congratulations on your new CT4! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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