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Sarant Cadillac

Farmingdale, NY

4.7
3,252 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,252 reviews

November 15, 2022

I dislike dealing with car salesman but I had a great experience with this dealership. Staff was very polite and friendly plus they answered all my questions without giving me the runaround. The manager More

by Fez1338
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sarant Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

November 12, 2022

Great service. From the minute you pull in to the minute you leave. Everyone who works there treats you like they appreciate your business. Joe is always eager to h More

by Fazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Sarant Cadillac responded

This is great to hear! Thanks for taking the time to share these kind words about your most recent experience with us. We value your business and look forward to your next visit!

November 10, 2022

Great service! My "V" came back like a new car again. I enjoy bringing my car into the shop. Everyone at the dealership is very friendly and happy to assist. More

by Ray Roses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sarant Cadillac responded

We are happy to help! Thanks for taking the time to share your experience working with us. If you need anything else, please don't hesitate to call or stop by. We are here to help!

November 08, 2022

adviser rude kept car 3 days did nothing and threat me will not fix car More

by HARBIRDHALIWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. Please contact our Customer Experience Manager at jroper@sarantcadillac.com.

November 08, 2022

I had a great experience at Sarant. Professional curtious service. I would definitely return again. More

by MPOLIZZI19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Sarant Cadillac responded

We are so happy to hear it! Thanks for taking the time to leave this review!

November 07, 2022

Dina was a pleasure to work with. She provided options and made accommodations to provide exactly what I was looking for. She made the process very easy. Highly recommended! More

by WiLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you need anything else from us, please feel free to give us a call or stop by. Have an great day!

November 07, 2022

Long time customer. Always a great experience. Special thanks and recognition for the Service Director, Joe Mistretta, who always goes above and beyond to get the job do More

by wnuge7445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Sarant Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Sarant Cadillac and we hope to see you again.

November 07, 2022

Always a pleasure to see Tommy and Dominick in sales while in for service. Joe, Tony and Dino are great in Service. More

by kellyr073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Sarant Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future.

November 06, 2022

I have always LOVED Sarant and all of it's EMPLOYEES and still do! This is the first time I am not rating the dealership a 5, and even that might be a little unfair. Cadillac seems to be getting out if the More

by Joe C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Sarant Cadillac responded

Thank you for taking the time to share your most recent experience working with us. We value your feedback and hope to work with you again in the future.

November 06, 2022

Bad communication / customer service . Not thorough with vehicle, when service was completed service department just handed my wife the key and basically said go find your truck. More

by MLH912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
3.0
This rating includes all reviews, with more weight given to recent reviews.
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