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Sarant Cadillac

Farmingdale, NY

4.6
3,525 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,525 reviews

July 19, 2023

The dealership it self looks a little dated from the outside, but the staff is great More

by JOSEPHDONOFRIO5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Sarant Cadillac responded

Your satisfaction is important to use so we appreciate this feed back. Do do hope to be of service to you again in the future.

July 19, 2023

From the moment I entered the dealership they made me feel comfortable in my environment. The receptionist was polite & professional the sales manger made me feel like family & the financial adviser the More

by A.GERONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionist
Jul 20, 2023 -

Sarant Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2023

Very bad experience with salesman and service too and I don’t want to write any thing else thanks More

by pabonchain59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sarant Cadillac responded

I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. We would definitely like to get more information from you and to discuss this further. Please contact our Customer Experience Manager, Joyia Roper at jroper@sarantcadillac.com or if you prefer you can privately leave your contact information and we’ll reach out to you.

July 17, 2023

Very competent staff and management. Extremely helpful. Above all quite polite. Will recommend to all. Best Regards BLH More

by grand-diva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Sarant Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for the recommendation, and have a fantastic day!

July 15, 2023

Excellent staff, good selections on premises, convenient location, clean surroundings, prompt responses to concerns, willingness to engage in the interest of the customers’ goals. More

by carmenhellers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Sarant Cadillac responded

We truly appreciate you taking the time to share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. If we can help you further in any way, please let us know!

Jul 17, 2023 -

carmenhellers responded

I had a great experience!

July 15, 2023

I have nothing but great things to say about this dealership and their staff. I had a little car trouble and not only did they take care of the issue, that made sure I was safe. The staff here is bey More

by mccurryleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Sarant Cadillac responded

Thank you for your feedback! We aim for 100% customer satisfaction and we’re delighted to hear that you received that. If you ever need anything else from us, please feel free to give us a call or stop by.

July 12, 2023

I have been dealing with this dealership for the past 30 years. I have had nothing but wonderful things to say about them they work with you on pricing of your new automobile and service department is nothi More

by Mazza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Team Maroon NAKED LIME
Jul 13, 2023 -

Sarant Cadillac responded

We are glad to hear that you have been happy with our service department. We have a team of experienced and knowledgeable technicians who are dedicated to providing our customers with the best possible service. Thank you again and we hope you have a wonderful day!

July 12, 2023

Very satisfied with the expert customer service I received. The work performed exceeded my expectations. More

by JOELSCADUTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Sarant Cadillac responded

Thank you for your review! We are always happy to hear that our customers are satisfied with our service.

July 11, 2023

I am very impressed with the operations of Sarant Cadillac. I never felt rushed or pressured to buy, many dealerships can be pushy in their approach to make a sale. My salesman Eli Torres was very pr More

by Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Sarant Cadillac responded

That's great to hear! Thank you for taking the time to let us know how we're doing. We will pass along your compliments to Eli and the rest of our team. Thank you for choosing us and we hope you enjoy your new Cadillac!

July 10, 2023

As always I was greeted by Tony D as soon as he saw me enter the service area. The work on my car was completed in record time and I received a Cleaned car back as well. Great job once again! More

by TONY P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Sarant Cadillac responded

Tony, thanks for the great review. We're so happy our service team knocked it out of the park during your visit!

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