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South Bay Hyundai

Torrance, CA

4.6
4,091 Reviews
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20433 Hawthorne Blvd

Torrance, CA

90503

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Showing 4,091 reviews

April 20, 2025

They used the toll road when delivering my car, but I only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and More

by Ahn
Recommend Dealer
No
Employees Worked With
Richard Andersen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mace Bradley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Ferrara
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.

April 19, 2025

Great time buying a certified pre owned! Team made the experience easy and painless for my family. More

by Kellyjonathan1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you for the wonderful review! We’re so glad to hear that your experience was easy and painless. It’s great to know that our team made the process smooth for you and your family. Enjoy your certified pre-owned vehicle, and we’re here for you whenever you need us!

April 19, 2025

Justin Rodriguez was outstanding -- straightforward, transparent, and responsive. As a consequence, we were able to get a deal done right away, and the entire process was a pleasant one. My overall e More

by rtagorda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mace Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgette Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you so much for the glowing review! We’re thrilled to hear that Justin and Mace provided such an outstanding experience for you. Their straightforward, transparent, and responsive approach truly reflects the values we strive for here at South Bay Hyundai. We’re also so glad to know you felt the entire team was aligned and focused on your needs. We’re honored to have earned your trust, especially after working with several other dealerships. We look forward to serving you again in the future—enjoy your new Hyundai!

April 19, 2025

Concise. Quick I called and requested to see an elantra. and it was ready for viewing once i arrrived. More

by Quamanian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Andersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Matsumoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Axume
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you for the great review! We're glad to hear the process was quick and efficient for you. It’s always our goal to have the cars ready and waiting when you arrive. Please don't hesitate to let us know if we can help you with anything else.

April 18, 2025

Excellent and courteous service. No hassle, no game play, just straightforward transaction. Will buy again another Hyundai, perhaps a Genesis More

by Harry
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Suh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you for your wonderful feedback! We’re so glad to hear you had a hassle-free, straightforward experience with us. It’s great to know that you're considering another Hyundai—or even a Genesis! We look forward to helping you with your next purchase whenever you’re ready. Thanks again for choosing us!

April 18, 2025

South Bay Hyundai is an excellent car dealership. Everyone works very hard to help the customer. They are friendly, polite, considerate and compassionate to the customer’s needs. More

by jerribird
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2025 -

South Bay Hyundai responded

Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with us. Our team is dedicated to working hard and making sure our customers feel valued, and it’s wonderful to know we met your expectations. We truly appreciate your feedback and are here for you whenever you need us!

April 18, 2025

they are great! ! quick, efficient, friendly... just the best. happy to jave them so close! More

by Lori FoxWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kei Yukimura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Kwak
Apr 22, 2025 -

South Bay Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had a quick, efficient, and friendly experience with us. It’s great to know we’re conveniently close to you, and we’re here anytime you need us. Thanks again for choosing us!

April 15, 2025

Omar was great. He listened to our needs and gave us space when requested. It was nice to have a salesman who wasn’t pushy. More

by sanam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

South Bay Hyundai responded

Thank you for the kind words! We're so glad to hear that Omar made your experience a positive one. Listening, understanding, and giving our guests the space they need is exactly how we believe car buying should be. We'll be sure to share your feedback with Omar—he’ll be thrilled to hear it. Thanks again, and enjoy your new ride!

April 15, 2025

Overall, they did a good job. They just had a few mess-ups. They lost my car keys at the end and it took them forever to find them and get me my car back. They were also supposed More

by margojackson607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Apr 15, 2025 -

South Bay Hyundai responded

Thank you for your honest feedback. We're glad to hear that, overall, your experience was positive, but we truly apologize for the inconvenience caused toward the end of your visit. Losing your keys and returning your car without an expected wash is not the level of service we strive for, and we understand how frustrating that must have been. Your comments are being shared with our team to ensure we improve in these areas moving forward. We appreciate your patience. If there’s anything more we can do, please don’t hesitate to reach out.

April 15, 2025

Good service provided and a convenient location. Nice waiting area since the remodel of the dealership. More

by bradfrrd2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Jeong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

South Bay Hyundai responded

Thank you so much for the kind words! We're glad you enjoyed our convenient location and the newly remodeled waiting area—creating a comfortable space for our guests was a top priority. We appreciate you choosing us and look forward to seeing you again!

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