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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.5
4,619 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,619 reviews

April 28, 2026

I had an excellent experience at Sutton Ford! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The entire process—from browsing to purchase—was smooth an More

by Shack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Sutton Ford responded

It’s wonderful to know our team provided a welcoming and smooth experience during your Ford Bronco purchase. We’ll be sure to share your compliments with Faisal for his patient and knowledgeable assistance. Enjoy your new Bronco and don’t hesitate to reach out if you have any questions.

April 28, 2026

Had a great experience with Faisal picking up my 2020 Dodge Durango. He kept everything simple, answered all my questions, and made the process feel easy from start to finish. Would definitely recommend! More

by Jalen Mullen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Sutton Ford responded

Great to know that Faisal made your 2020 Dodge Durango pickup smooth and straightforward. We’re glad he answered all your questions throughout the process. Thank you for recommending us.

April 28, 2026

I had a great experience working with Faisal at Ford. He made the whole process easy and stress-free, was honest, and really helped me find the right car. He actually cares about his customers and makes More

by Sultan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Sutton Ford responded

Thank you for sharing your kind feedback about Faisal. We’re thrilled he provided an honest, stress-free experience and helped you find the ideal Ford F-150. Your recommendation means a lot to us.

April 28, 2026

Faisal was awesome to work with. Made the whole process of getting my 2019 Ford F-150 quick and easy. Straightforward, friendly, and no pressure. Glad I went with him❤️ More

by joey santana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faisal A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Sutton Ford responded

We appreciate your feedback and are thrilled Faisal made the experience quick, straightforward, and pressure-free. Enjoy your 2019 Ford F-150 and the miles ahead.

April 25, 2026

Good spot to get a car from. Made the process easy, not a whole lot of dealers that will do all the work online. Thanks again! More

by shalet1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stefan Stankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damian Sojka
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Sutton Ford responded

It’s great to hear our digital process made purchasing your Chevrolet Silverado 1500 straightforward. We’re glad you appreciated completing most steps online. We appreciate your feedback and hope to serve you again.

April 24, 2026

I immediately knew I wasn't buying from Sutton Ford when I heard other salesmen tacking on a seat protectant charge that the buyers didn't want. More

by jboud09
Recommend Dealer
No
Employees Worked With
Faisal A
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faisal Ata
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Apr 30, 2026 -

Sutton Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 24, 2026

Felt comfortable, and positive The experience was very positive and comfortable it didn't take all day, and was easy to find More

by alishiaaveritte836
Recommend Dealer
Yes
Employees Worked With
Kayla Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Ertl
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Apr 24, 2026 -

Sutton Ford responded

It’s wonderful to hear purchasing your Chevrolet Malibu was both comfortable and efficient. We’re glad our location was easy to find and that everything moved along smoothly. Thank you for the five-star rating; we look forward to assisting you again.

April 23, 2026

Lester and Jillian were very help . They answered all my questions and solve my service problems. More

by JUDYGRAHAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2026 -

Sutton Ford responded

Thank you for highlighting how Lester and Jillian answered your questions and resolved your service needs. We’re delighted you’re enjoying your new Ford Explorer. Please let us know if there’s anything else we can do.

April 21, 2026

Very professional and trustworthy. Reliable and helpful. I love my vehicle, and I'm excited to shop at Ford with Lester. I'm always satisfied. More

by AVERNIQUE
Recommend Dealer
Yes
Employees Worked With
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lester Parker
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Apr 21, 2026 -

AVERNIQUE responded

I’ll keep coming back to Ford as long as Lester is there! He’s always so professional and trustworthy, and we know we can count on him to help us find a vehicle that is best for our family. I am a satisfied costumer thanks to Lester.

Apr 22, 2026 -

Sutton Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 09, 2026

Salesman was great , everything I asked for Damian delivered , I would buy a truck again from him! More

by jaspen29
Recommend Dealer
Yes
Employees Worked With
Damian
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Apr 09, 2026 -

Sutton Ford responded

Thank you for sharing your feedback. We’re delighted our team delivered on your requests and that you’re enjoying your Ford F-150. We look forward to assisting you with your next truck purchase.

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