Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,367 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
January 17, 2025
Since moving to the area 10 years ago, we decided to return to Toyota Direct which had been our place to have our car maintenance done in the early 1990’s when living west of the city. For the past 10 return to Toyota Direct which had been our place to have our car maintenance done in the early 1990’s when living west of the city. For the past 10 years, Chris Grossman has been MY service advisor. Chris gives me understandable advice when I need regular maintenance or a repair. More
by rlt.mbt1952
Verified CustomerEmployees Worked With
January 17, 2025
So far, so good. They finished in a timely manner, and to the best of my knowledge, the service was completed as promised. They finished in a timely manner, and to the best of my knowledge, the service was completed as promised. More
by jdf3703
Employees Worked With
January 17, 2025
It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from that day to today is absolutely crazy. More
by mohamedamiinyussuf
Employees Worked With
January 17, 2025
Good service, upfront and honest, prompt and professional, your car is in good hands with the service team professional, your car is in good hands with the service team More
by todd.abens
Employees Worked With
January 17, 2025
This review corrects the number that I gave my salesman Basa Oscan. He was an excellent salesman and he helped me tremendously. I apologize for my error. Basa Oscan. He was an excellent salesman and he helped me tremendously. I apologize for my error. More
by florajbankston
Employees Worked With
January 17, 2025
We have bought three vehicles from Toyota Direct. We have been very satisfied with our purchases and the service. We have been very satisfied with our purchases and the service. More
by daviddscott83
Employees Worked With
January 16, 2025
The dealership was very helpful and efficient. They were patience with all the questions and changes that I made. They are a great team. They were patience with all the questions and changes that I made. They are a great team. More
by florajbankston
January 16, 2025
Randy and Jonathan always me good advice regarding service! They take the effort to get to the bottom of all my car issues. service! They take the effort to get to the bottom of all my car issues. More
by danny.p.oconnell
January 14, 2025
Always the best. I would recommend Toyota Direct to anyone and everyone. They treat you like family. I would recommend Toyota Direct to anyone and everyone. They treat you like family. More
by jrodock
Employees Worked With
January 14, 2025
Thank you for the great work, it took a little longer than I expected but the team was sweet. than I expected but the team was sweet. More
by Currie
Employees Worked With
