Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,458 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,458 reviews
January 22, 2025
Great service staff and technicians. Always very honest and able to explain everything. Only place I go for my service on my Toyotas. Always very honest and able to explain everything. Only place I go for my service on my Toyotas. More
by mrenda1
Verified Customer
January 22, 2025
I have been coming to Toyota Direct for around 14 years for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in p for service on my cars and I highly recommend Toyota Direct for any automotive needs! They are excellent, trustworthy, efficient, and reasonable in price. Chris Grossman in the Service Department has consistently exceeded all expectations through these many years! Mindy, also in the Service Department has also been outstanding when Chris unavailable. They have become like family. More
by JackMar
January 22, 2025
Very professional. Worked with us to secure what we wanted. Too long a wait for finance however. Worked with us to secure what we wanted. Too long a wait for finance however. More
by wilmspg
January 22, 2025
Dealership was unable to fix the problem with my Toyota RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather RAV 4. Hatch will not open, blamed on extremely cold weather. Greatly disappointed that I am expected to put up with this situation until the weather gets warmer. More
by june ennis
Employees Worked With
January 22, 2025
Gave a pretty good deal with trade-in worth the drive. Had to wait too long to talk about extended warranty Had to wait too long to talk about extended warranty More
by rstackhouse1870
Employees Worked With
January 21, 2025
Always have had good experiences at Toyota Direct, I have taken my Tacoma there for service for at least 15 years. taken my Tacoma there for service for at least 15 years. More
by jeffrey.w0
January 21, 2025
All good as usual. Toyota Direct is good about keeping me up to date always. Toyota Direct is good about keeping me up to date always. More
by t.athey
Employees Worked With
January 21, 2025
My experience at Toyota Direct was excellent. Mindy seemed very knowledgeable and was patient in answering my questions. The facility was roomy and comfortable with nice amenities--coffee, snacks Mindy seemed very knowledgeable and was patient in answering my questions. The facility was roomy and comfortable with nice amenities--coffee, snacks, etc. More
by ritalongardner
Employees Worked With
January 21, 2025
Excellent service, fast service. Very pleasant waiting time, recommended. Very friendly staff, always willing to listen to you and clarify your doubts. Very pleasant waiting time, recommended. Very friendly staff, always willing to listen to you and clarify your doubts. More
by nenena13
Employees Worked With
January 20, 2025
They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More
by nolanbrittany82
Employees Worked With
