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Toyota of Cleveland

McDonald, TN

5.0
5,077 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,077 reviews

November 01, 2025

I visited the Toyota of Cleveland dealership. The staff were very helpful. I received the help I needed to purchase a car and the financing for the car. My visit was very pleasant. More

by Vicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

Nice representatives. Worked with me on the pricing and trade-in monies. Sales person was new but very informative. Wished he would have showed some of the new features More

by gholder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Toyota of Cleveland responded

Thanks for choosing Toyota of Cleveland and for sharing your feedback, Gholder! We're glad you had a good experience with our team. Enjoy your new Tacoma!

October 30, 2025

Going into a car dealership as a female alone, you never know what you are gonna get (my husband was at work). I went in looking for a mini van for our family of 5. Tyler Gibson was wonderful to work with. More

by Baylenwilliams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2025 -

Toyota of Cleveland responded

Baylen, thank you for your thoughtful review! We’re delighted to hear that Tyler and Julien provided you with a detailed and patient experience. Welcome to the Toyota of Cleveland family! Safe travels ahead in your new van!

October 26, 2025

What an awesome dealership! Went in looking for a Tundra , worked with Matthew as our salesman and he couldn’t have been nicer and was very professional! From Matthew to Shane a More

by Pyrojunke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Toyota of Cleveland responded

Thank you for the glowing review, Mark! We're thrilled to hear you had such a positive experience with Matthew, Shane, and Julian. We appreciate your business and hope to see you again at Toyota of Cleveland! Enjoy your new Tundra!

October 24, 2025

Kenny Jones, Taylor Alton, and Stockton Coffey are exceptional. They made my purchase of a 2026 Sequoia so easy and simple. Kenny Jones went out of his way to be helpful and accomodating. These guy More

by MrG
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Toyota of Cleveland responded

Congratulations on your new 2026 Sequoia, MrG! We’re glad to hear you had a great experience with our team. We’ll be sure to pass along your kind words and look forward to seeing you back at Toyota of Cleveland!

October 24, 2025

Everyone was friendly and helpful. Rett got us through all the paperwork with patience, Shane was very helpful with all our questions, and Taylor in finance was incredibly honest and i More

by Rebecca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rett Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Toyota of Cleveland responded

Rebecca, we are happy to hear about your great experience with Shane, Taylor & the team here at Toyota of Cleveland! We hope you continue to choose us for all your automotive needs!

October 22, 2025

Toyota is a great place to buy your next car. I bought a RAV4 with the help of Slava. Slava is very helpful in finding you what you need, what you want and if they don’t have it, he will find you More

by Tammys78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Slava Krivosheev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Thank you for sharing your outstanding feedback, Tammys! We're thrilled to hear you are so satisfied with Slava and Justice's service. We'll be sure to pass along your kind words to them. Congratulations on your new Toyota RAV4 from Toyota of Cleveland!

October 22, 2025

Worked with Mr. Greg Bain and could not have been happier with the customer service I received. He answered all my questions and was not pushy at all. Will definite More

by Will
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Will, thank you for sharing your kind feedback about Greg! We look forward to welcoming you back to Toyota of Cleveland. Safe travels ahead!

October 22, 2025

Top Notch! !! Dustin worked very hard to find the vehicle I was looking for and communicated effectively. There was never any pressure to "settle". Taylor was mo More

by ksholl10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2025 -

Toyota of Cleveland responded

Thank you for sharing your great experience with Dustin, Taylor, and our team! We appreciate your business and look forward to seeing you again at Toyota of Cleveland! Enjoy your new ride!

October 18, 2025

I had a good experience. All my questions were answered. It was an exchange that was memorable. More

by Johnshook
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2025 -

Toyota of Cleveland responded

Thank you so much for sharing your experience, John! Providing thoughtful and helpful service is what we strive for, and it's wonderful to know we met that mark with you. We look forward to welcoming you again in the future! - Toyota of Cleveland

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