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Toyota of Cleveland

McDonald, TN

5.0
4,969 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,969 reviews

July 20, 2025

Easy to schedule for recall, quick repair and return of my vehicle. Professional employees and feel they are always honest with me. More

by Mlane70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Turner
July 19, 2025

Awesome Experience! Awesome Salesman! Thanks, Dustin Shaffer for going above and beyond for helping us with our new purchase of our Dream 4- Runner TRD Off Road Premium More

by Kerry and Paul Chastain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Shrader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Toyota of Cleveland responded

Hi Kerry and Paul - It means a lot to read such a great review about Dustin and the team! Thank you for choosing Toyota of Cleveland and for sharing your support. Enjoy your new Toyota 4Runner!

July 19, 2025

Tyler was helpful and kind. I appreciated his straight to the point style of sales. He stuck with what he said. It was an overall good experience. More

by Tammara De Leon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Toyota of Cleveland responded

Tammara, we are thrilled that Tyler made your car-buying experience so positive and straightforward! Thank you for choosing Toyota of Cleveland and for sharing your appreciation of our team. We wish you safe travels ahead!

July 19, 2025

Toyota of Cleveland was easy to work with. Dealership clean and comfortable. Staff was excellent. Josh Howard made the buying experience exceptional. Professional, kept me up to date and i More

by timjohnson914
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Toyota of Cleveland responded

Tim, thank you for choosing Toyota of Cleveland and highlighting Josh's hard work! We are happy to hear you had a positive purchase experience with us.

July 18, 2025

Tyler and everyone at Toyota of Cleveland are amazing. I could not be happier with the service and deals that I received, buying a new vehicle can be very stressful and I would recommend this place to any More

by Colebabyy93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Toyota of Cleveland responded

Thank you for your confidence in Tyler, Monte, Crystal, Jason, and the team! We are thrilled that you had such a positive experience and we hope to welcome you back to Toyota of Cleveland in the future. Safe travels ahead!

July 15, 2025

We bought a car here and they were very attentive to me and gave me a great deal. I recommend it. More

by bensonpl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Toyota of Cleveland responded

Thank you for the glowing review! We appreciate your support and look forward to seeing you again! Enjoy your new ride! - Toyota of Cleveland

July 15, 2025

I've bought 2 4-Runners from Toyota of Cleveland (2023 & 2025) from Josh Howard. I pointed my daughter there too. She bought a 2025 4-Runner from Josh. The dealership is open and staff very helpful. T More

by timjohnson914
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Toyota of Cleveland responded

Hi Tim - Congratulations on your new 2024 Toyota 4Runner! We are thrilled that you were so well taken care of by Josh and the team and we appreciate you continuing to choose Toyota of Cleveland. Thank you and we hope to welcome you back to our dealership down the road.

July 14, 2025

It had been 10 years since I purchased a new "used" SUV. I live in Dallas, Georgia and my son typically finds the vehicle for me then I drive and purchase it. This was a last minute, last day of the month More

by kenda.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Toyota of Cleveland responded

Hi Kenda! Thank you for sharing your feedback about Mike, Michael, and Crystal! We are proud to have earned your business, and we hope you love your 2021 Toyota Highlander Platinum. Safe travels from everyone at Toyota of Cleveland!

July 14, 2025

Michael Dylan Covington, my sales rep, Mike Covington, general manager and Taylor Alton, finance manager all went above and beyond to get me into my 2022 Hyundai Tucson. They worked so hard and got me th More

by KHiggs69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Toyota of Cleveland responded

We are delighted to hear that our team was so helpful to you! Thank you for choosing Toyota of Cleveland and for sharing your support of Michael, Mike, and Taylor.

July 12, 2025

This is my second vehicle with Toyota of Cleveland. Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitud More

by ashus37421
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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