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Toyota of Cleveland

McDonald, TN

5.0
4,940 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,940 reviews

June 19, 2025

Always have a great experience with this dealership…. . Both in sales and service….That is why we keep returning More

by M&M219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that both our sales and service teams have consistently provided great experiences. We look forward to welcoming you back again soon!

June 18, 2025

The overall experience was great. Alfred was very personable and made me feel like family. I’ve purchased approximately 6 vehicles over the years from TOC and my experience is always More

by ljohnson0560
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Toyota of Cleveland responded

Thank you for sharing your wonderful experience with us at Toyota of Cleveland! We're delighted to hear that Alfred and our team made the process smooth and enjoyable. We truly appreciate your loyalty over the years, and we're always here to help whenever you need us!

June 18, 2025

I have purchased multiple cars through this dealership and the people we have worked with are always wonderful!! Greg has met my needs multiple times and made sure I was happy before I left the dealership More

by Meaganvarner20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Greg and our team have consistently met your needs. We appreciate the recommendation and look forward to serving you again in the future!

June 17, 2025

There was no pressure at all. Everyone was transparent and clear in delivering the information. Hospitality was also natural and added to the ease the process. More

by Swiftlea006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Toyota of Cleveland responded

Hi Lea! Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that our team's transparency and hospitality made the process smooth for you. We appreciate your feedback and hope to see you again in the future!

June 15, 2025

I had a bad experience with the salesman who sold me my first car years ago. It made me dread going into any dealership after that, BUT Toyota of Cleveland changed that! My husband and I met Callaway in th More

by Nataliejones0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Cleveland responded

Natalie, we're so glad to hear that Callaway and the team at Toyota of Cleveland turned your experience around! It's wonderful knowing you felt comfortable and well taken care of. Thanks for recommending us to your friends!

June 13, 2025

Matt was very professional, not pushy and went out of his way to find the right car for us. When our car wasn’t being built and delayed at the factory, he found an option for us with everything we wanted. More

by Riley Cooper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Cleveland responded

Riley, we're delighted to hear that Matt provided attentive service at Toyota of Cleveland. It's great to know he found the perfect car for you despite the delays. Enjoy your new ride!

June 13, 2025

I was in the need to purchase a vehicle for my granddaughter. A close friend of mine's brother, Kenny Jones, works at Toyota of Cleveland so I gave him a call. Kenny was not available but I was tr More

by trubright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Toyota of Cleveland responded

We're delighted to hear about your positive experience at Toyota of Cleveland! It's great that Laurie, Kenny, and Crystal were able to assist you in finding the perfect Toyota Camry for your granddaughter. Thank you for recommending us so highly - we're here if you need anything else!

June 11, 2025

Josh Howard was an amazing salesman and really listened to what I wanted. I would recommend him to all of my friends. More

by Jumpkristin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Toyota of Cleveland responded

Hi Jumpkristin, thank you for recommending Josh and sharing your positive experience with us at Toyota of Cleveland! We're glad to hear he listened to your needs! Safe travels!

June 10, 2025

Stopped by Toyota of Cleveland to look at the Land Cruiser models. I was immediately greeted by Austin Calfee. Mr. calfee was very pleasant, patient and accommodating. We decided to purchased the ca More

by Gus J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zane Abdullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Toyota of Cleveland responded

Gus, we're delighted to hear that Austin made your experience at Toyota of Cleveland so pleasant and efficient. Enjoy your new Land Cruiser!

June 08, 2025

Alfred Odister is a phenomenal salesman! He goes above and beyond for his customers. He is professional, knowledgeable, polite, and prompt. His promptness was so appreciated as we are long More

by Countsfamily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Toyota of Cleveland responded

Thank you for your continued trust in Toyota of Cleveland! We're delighted to hear that Alfred Odister and our team have consistently provided a family-like experience. Your loyalty means the world to us, and we look forward to serving you again in the future! Safe travels!

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