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Toyota of Cleveland

McDonald, TN

5.0
4,921 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,922 reviews

May 31, 2025

Great new car purchasing experience! Was done in 2 hours, driving home my new Tacoma. Go see Austin at Toyota Of Cleveland! More

by Msean.b2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

All of our expectations were met by the dealership and the personnel we came in contact with. Very professional and customer oriented. More

by bmurdock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The service department keeps you informed of the status and any additional work that needs to be done. The dealership still has very few new models to choose from unless a pickup is what you want. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Cleveland responded

David, thanks for your feedback! We're glad to hear our service department kept you informed. We appreciate your patience with the current inventory and hope we can assist you further in the future! - Toyota of Cleveland

May 30, 2025

If you're looking to work with a guy who knows his stuff, definitely go see Kenny Jones at Toyota of Cleveland! Along with Kenny, Mike Covington is sure to give you the best deals and rates around. To end ou More

by chelsea.garron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Peek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Toyota of Cleveland responded

Thank you for the glowing recommendation! We're delighted to hear that Kenny, Mike, and Crystal provided such a fantastic experience at Toyota of Cleveland. Enjoy your new 4Runner!

May 29, 2025

Tyler was amazing, I love how down to earth he was, it was the best experience of purchasing a vehicle I've encountered. And I've purchased 4 new Chevy vehicles in the past. I'll recommend Tyler with Toyo More

by judydibattista54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Toyota of Cleveland responded

Hi Judy, we're delighted to hear that Tyler made your car-buying experience the best one yet at Toyota of Cleveland! Thank you for recommending us and sharing your positive feedback. Enjoy your new ride!

May 28, 2025

I worked with Austin (sales) Julian (finance) and both were very helpful and nice. We came to an agreement on a price (which I was hoping for a little bit better deal but I understand they have money to m More

by miljen0611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Popa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're glad to hear that Austin and Julian were helpful throughout the process, and it's great to know everything worked out smoothly. Enjoy all the fantastic features of your new Mazda CX-5, and we appreciate having had the opportunity to assist you!

May 28, 2025

Amazingly knowledgeable and honest staff committed to finding me the best deal! I truly enjoyed Gregg and will be back for my next car. More

by Bchsdramaqueen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Gregg and the team at Toyota of Cleveland provided you with such a positive experience! Thank you for your kind words, and we look forward to assisting you again in the future.

May 27, 2025

We had a fantastic experience at Toyota of Cleveland and couldn't be happier with the way we were treated. After visiting a few other dealerships where the salespeople were pushy, impersonal, and not partic More

by ealexander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Toyota of Cleveland responded

Hi Alexander! We're delighted to hear that Austin and Mike made your experience at Toyota of Cleveland such a positive one! It's fantastic knowing our team's approach stood out and was worth the drive. We appreciate your recommendation and look forward to welcoming you back in the future!

May 26, 2025

This will be my 2nd car from Toyotal of Cleveland. They work hard in helping you get the car you need and follow up with a great service department. More

by robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Shadgett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Dylan Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Toyota of Cleveland responded

Hi Robin, thank you for choosing Toyota of Cleveland again! We're delighted to hear about your positive experiences with both our sales and service teams. Enjoy your new car!

May 26, 2025

We worked with Tyler Gibson and Taylor Alton today to trade in my 2016 Malibu and get a new car! They were both very personable and great to work with! Tyler was amazing answering any questions we had wh More

by Kaitlinjo02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Toyota of Cleveland responded

We're delighted to hear that Tyler and Taylor made your experience at Toyota of Cleveland exceptional! It's fantastic to know they were helpful with both the vehicle features and financing. Enjoy your new Toyota RAV4!

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