Toyota of Cleveland

Salesman Kenny Jones was a pleasure to work with and finance manager Crystal Thompson was kind, efficient. finance manager Crystal Thompson was kind, efficient. More

Myself and my family have been using TOC for years and highly recommend them ! They are very respectful and truly do what’s best for the customer . highly recommend them ! They are very respectful and truly do what’s best for the customer . More

Michael Dylan was our salesman, he was fantastic, so kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value he gave me on my trade-in. Taylor Alton was our guy closing the deal as the finance manager and he was so personable and kind as well. The overall experience with everyone we encountered at this dealership was top notch and we will definitely be returning customers and will refer people to them as well. Thank you to those 3 fellows for making our experience one that we will remember. More

This is the first dealership I have been able to maintain a great relationship with on all points. Customer service is excellent. My service warranty was about to expire and Angelia Caronia let me know about a great relationship with on all points. Customer service is excellent. My service warranty was about to expire and Angelia Caronia let me know about purchasing an extended service warranty. She also provided me with their Black Friday deal to save money, which i am grateful. When you go for service I recommend Angelia. She is always friendly and might save you some money. Awesome Toyota dealership. Highly recommend. More

My husband and I both purchased new vehicles from Toyota of Cleveland in Tn today. We were greeted by Fidel Valencia, he was very welcoming and informative from beginning to the end and answered all questi of Cleveland in Tn today. We were greeted by Fidel Valencia, he was very welcoming and informative from beginning to the end and answered all questions about any vehicle we asked about. He explained every step of the process with us. If your looking to purchase any vehicle go and ask for Fidel!!!!! We were very pleased with all the personal involved with our purchases today. Thank you Fidel, Justin, and Julian! More

The folks at Toyota of Cleveland were extremely friendly. They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my ne They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my new car. More

The body shop did not complete the job as promised. Car was sent off to be painted and they did not paint all the areas of concern Car was sent off to be painted and they did not paint all the areas of concern More

Michael Covington was great and he was very friendly and patient with us while we were looking for a pre-owned vehicle and tried different dealerships in the area. We always have good experience here and no patient with us while we were looking for a pre-owned vehicle and tried different dealerships in the area. We always have good experience here and no surprise we have bought 4 vehicles from this dealership. More

Hands down the best car buying experience I have ever had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, and knowledgeable. Though we had never met Tyler his interactions with us were like we were long time customers and friends. An experience I was dreading turned into a fun, enjoyable experience. Definitely recommend Toyota of Cleveland and Tyler Gibson. More

My dad has traded with this dealer for many years. We went to see them last night to buy a pre-owned Rav4. We were greeted very quickly by our sales rep Kenny Jones. Kenny was very helpful, friendly a We went to see them last night to buy a pre-owned Rav4. We were greeted very quickly by our sales rep Kenny Jones. Kenny was very helpful, friendly and knowledgeable. Upon finalizing the deal, we also worked with Justice Goodner in the Finance Dep. My dad had prior experience with Justice in the past so he enjoyed working with him again. Both Kenny and Justice were very professional with kindness and knowledge. We recommend you go see both of these men when you are in need of your next Toyota. More