Toyota of Cleveland

awesome, patient staff the staff went out of their way to see that I got the vehicle I wanted. Looked at a number of vehicles and they were very patient during my process of the staff went out of their way to see that I got the vehicle I wanted. Looked at a number of vehicles and they were very patient during my process of choosing which vehicle to purchase. Many thanks to the entire staff that assisted me. More

great experience Great experience. Everyone was very helpful and made it an easy transaction. Very helpful in showing me how everything worked and took the time to m Great experience. Everyone was very helpful and made it an easy transaction. Very helpful in showing me how everything worked and took the time to make sure I understood everything. More

Great experience Salesperson, Stockton was very personable and helpful. He and finance guy really worked to make us happy. The fellow from management Keith Jackson mad Salesperson, Stockton was very personable and helpful. He and finance guy really worked to make us happy. The fellow from management Keith Jackson made us feel comfortable with our decision to trade. More

Jonathan works with old people! Jonathan was thorough, courteous & very personable , explained all details & introduced us to many people who were involved with the sales & service. Jonathan was thorough, courteous & very personable , explained all details & introduced us to many people who were involved with the sales & service. Looking soooo forward to our RAV4. Enjoyed Alfred on the financial end, he also was thorough and sure we got a good deal. More

Easy purchase This dealer gave us a fair price without any haggling . They found the car we were looking for and had it transferred from another dealer. This dealer gave us a fair price without any haggling . They found the car we were looking for and had it transferred from another dealer. More

Awesome service It was an awesome experience! I was a first time car buyer and mason pittman was an excellent help to me! I recommend him for any first time buyers or It was an awesome experience! I was a first time car buyer and mason pittman was an excellent help to me! I recommend him for any first time buyers or anyone looking to get into a newer better vehicle! Please go see mason pittman best salesman around! More

Multiple Car Trade In Overall our experience was "Excellent". We had an appointment to test drive a new 2018 Toyota Highlander Limited Platinum vehicle. We drove two vehi Overall our experience was "Excellent". We had an appointment to test drive a new 2018 Toyota Highlander Limited Platinum vehicle. We drove two vehicles 88 miles from Maryville, TN to consider trading on a specific new Highlander . When we arrived, it turned out the vehicle had been loaned out overnight for a test drive by another potential buyer. We were not happy! Justin Chretien and Mason (our new sales rep.) apologized for the situation and said they would do everything possible to make things right. And they did! They turned a negative into a positive by letting us test drive another Highlander Limited Platinum model (to be sure we liked it) and then upon our approval helped us locate a vehicle with the exterior and interior color we wanted. They retrieved this desired vehicle from another dealership, and we traded vehicles for the price we wanted. All ended very positively. All the staff at Cleveland Toyota were very friendly and professional. The overall experience was great. Their goal was to make us happy and they were successful. You should check out this dealership. They will make it worth your while! More

Used car purchase The sales and finance personnel were honest and helpful, and have had no buyers remorse after the sale. Other auto finance departments have been intim The sales and finance personnel were honest and helpful, and have had no buyers remorse after the sale. Other auto finance departments have been intimidating, not so with Toyota of Cleveland, a very pleasant experience. More

Traded vehicles Greg is very personable and knowledgeable about Toyota vehicles. He is always available and very helpful in making the right decision on a vehicle. Greg is very personable and knowledgeable about Toyota vehicles. He is always available and very helpful in making the right decision on a vehicle. We will continue to use Greg as our Sales Agent. More

Just great! The experience I had at Toyota of Cleveland was great. Went in for my my first service on my Tacoma, the staff was very friendly and very quick to get The experience I had at Toyota of Cleveland was great. Went in for my my first service on my Tacoma, the staff was very friendly and very quick to get me taken care of and they will defiantly have my business from now on. More