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Toyota of Cleveland

McDonald, TN

5.0
4,940 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,940 reviews

June 21, 2024

Even though it was further away, Harrison Quarles went above & beyond the call of duty. More

by Cyndylantz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Quarles
Jun 21, 2024 -

Toyota of Cleveland responded

Thank you for the fantastic review, Cyndy! We appreciate your business and hope you won't hesitate to reach out if Harrison & the team can be of service again in the future! - Toyota of Cleveland

June 21, 2024

Professional in sales, service and business. Night Jew car with minimum of fuss. Everything was explained perfectly. More

by tefinnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Toyota of Cleveland responded

We're delighted to hear that your experience at Toyota of Cleveland was smooth and professional. Thanks for the positive feedback!

June 21, 2024

We had a great shopping and purchasing experience at this dealership. Both Ethan & Crystal Thompson, were delightful to work with. Mike Covington, the Sales Mgr was very helpful and we feel like we got the More

by psbrocker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Toyota of Cleveland responded

Thank you for sharing your positive experience with Ethan, Crystal, and Mike at Toyota of Cleveland! We're delighted to hear that you felt like you received the "Royal Treatment." Enjoy your new vehicle!

June 21, 2024

Wonderful experience! Super friendly and helpful staff and I came home with my dream car! The least stressful car buying experience I have ever had. More

by Marlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Lockridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Toyota of Cleveland responded

Marlene, we're delighted to hear that you had a wonderful and stress-free experience with our team at Toyota of Cleveland. Enjoy your dream car!

June 19, 2024

Mike was a great salesman and helped me find the perfect car! I would definitely recommend him to my friends/family. More

by Madison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Mike provided excellent service and helped you find the perfect car at Toyota of Cleveland. Thanks for recommending us!

June 18, 2024

The truck is exactly what I was looking for and in the color I wanted. Austin was helpful and kind but not pushy in any way. Financing was confusing because my credit had been frozen, by me, and I couldn' More

by DCrouch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Toyota of Cleveland responded

We're glad to hear that Austin and Justin provided helpful service during your visit to Toyota of Cleveland. It's great knowing the team could clarify everything for you and address any concerns promptly. We look forward to assisting with your wife's car purchase next year!

June 18, 2024

Buying a car is stressful, however our experience with Toyota of Cleveland was one of the least stressful experiences we have ever had. They were not pushy and gave us time to discuss our purchase. Austin More

by elizabetherinhoward08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owen
Jun 19, 2024 -

Toyota of Cleveland responded

We're delighted to hear that Austin, Stockton, and Crystal made your experience at Toyota of Cleveland so smooth. Enjoy your new Sequoia and please don't hesitate to reach out if there's anything else we can do for you!

June 16, 2024

They were all very helpful and worked with my husband and I. They also spoke Spanish and made our trip and deal much smoother. More

by Maritza Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Jun 17, 2024 -

Toyota of Cleveland responded

Maritza, we're delighted to hear that our team at Toyota of Cleveland could assist you and your husband so effectively. Thanks for sharing your positive experience!

June 16, 2024

Awesome experience. Juan Lopez is the best. No pressure, laid back atmosphere He took his time to help me get what I wanted within my budget. 5 stars to Justice in finan More

by Roxie D
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Carlos Lopez
Jun 17, 2024 -

Toyota of Cleveland responded

Roxie, we're delighted to hear that Juan and Justice made your experience at Toyota of Cleveland so positive. Thanks for the fantastic review!

June 15, 2024

I would recommend you come in and see Tyler S. and let him put you in a Toyota. I just purchased a Grand Highlander Platinum from him. He was easy to work with and took his time helping with the f More

by Carolyn530
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Standridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Toyota of Cleveland responded

Carolyn, thank you for recommending Tyler, Shane, and Taylor! We're glad to hear they made your Grand Highlander Platinum purchase a smooth experience. Enjoy all those new features! - Toyota of Cleveland

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