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Toyota of Cleveland

McDonald, TN

4.9
5,409 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 5,409 reviews

July 12, 2025

Love Toyota @ Cleveland Austin Calfee has been awesome through multiple transactions every step of the way. I highly recommend him to all my friends and family! Justice was helpful in explaining every det More

by Peggy Clements Wright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Toyota of Cleveland responded

It's great to hear from you, Peggy! Thank you for choosing Toyota of Cleveland and for sharing your kind review of Austin, Justice, and the team.

July 12, 2025

This is my second vehicle with Toyota of Cleveland. Very helpful and courteous. Worked hard to find just the right vehicle!!! Austin kept me informed throughout it all, and did so with a super attitud More

by ashus37421
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Toyota of Cleveland responded

Hi Ashu! We appreciate your returning business and your recommendation of Austin and our team! Thank you for choosing Toyota of Cleveland. We wish you many safe miles ahead!

July 09, 2025

It is always a good experience when dealing with the folks at Toyota of Cleveland. More

by blackwell.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Toyota of Cleveland responded

We're glad to hear that our team provided you with such excellent care! Thank you! – Toyota of Cleveland

July 09, 2025

Kenny Jones, Mike Covington, and Justice Goodner were extremely helpful in helping us purchase a vehicle for our daughter. The process was quick and completed in a short amount of time. I would highly re More

by brentmatthews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Toyota of Cleveland responded

Brent, thank you for your business and for recommending Kenny, Mike, and Justice! It was our pleasure to assist you and your daughter, and we hope to work with you again.- Toyota of Cleveland

July 07, 2025

Gregg Bain sales rep, Monte Burney managing partner, and Justice Goodner finance manager made this purchase easy and it felt like talking to good friends and family. I felt no anxiety or discomfort. Thank y More

by dawnaaragon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monte Burney
Jul 08, 2025 -

Toyota of Cleveland responded

Dawn, thank you for your business and stellar review of Gregg, Monte, Justice and the team! We appreciate your support of Toyota of Cleveland and hope to see you again in the future. Safe travels ahead in your new car!

July 05, 2025

They are very friendly and listen to what you want in a vehicle then try to find what fits your needs. More

by Lastn54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Lewis
Jul 07, 2025 -

Toyota of Cleveland responded

Thank you for sharing your positive feedback! We are happy to hear that our team was helpful and attentive to your needs! Safe travels!

July 04, 2025

The whole experience was exceptional. Callaway answed all my question and took care of everything More

by NELSON_NORMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Callaway Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Toyota of Cleveland responded

Thank you for your confidence in Toyota of Cleveland, and for your business. We are grateful to have you as a customer!

July 03, 2025

This dealership is amazing. I was treated amazing and like family. I was nervous and I was taken care of. Angelia is top of her game. She explained things to me and didnt make m More

by blj10162001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Toyota of Cleveland responded

Hi! Thank you for this wonderful feedback about Angelia and our team! We appreciate your business and hope to welcome you back to Toyota of Cleveland in the future.

July 03, 2025

I can't say enough about the service and care I received from the Toyota of Cleveland team. From inquiring on a new vehicle to making it a reality, my sales associate Evan Hicks is amazing. Very informati More

by Stephaniefarmer2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Durbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Hicks
Jul 03, 2025 -

Toyota of Cleveland responded

Thank you for sharing your experience with us! We're delighted to hear that Evan and Justice provided such exceptional service at Toyota of Cleveland. It's wonderful knowing our team made the process smooth and informative for you. We appreciate your recommendation, enjoy your new vehicle!

July 02, 2025

Austin Calfee, Stockton Coffey, and Justice Goodner were extremely helpful and friendly. Willing to help in anyway they could. More

by Bill and Britney Hall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Toyota of Cleveland responded

You’re a star for giving us five stars! We’ll see you next time! - Toyota of Cleveland

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