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Toyota of Cleveland

McDonald, TN

5.0
4,942 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,942 reviews

April 06, 2024

My wife and I initially came to the dealership just to test a few other cars out and to help find out the ideal car that she would want. Once we got onto the lot Mike was extremely nice and helped find us More

by Philipwaldrop9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

Philip, it's great to know that Mike and our team at Toyota of Cleveland were able to help you find the perfect car within your budget. Thank you for trusting us with your business! Enjoy the new ride!

April 06, 2024

Alfred helped my MayMay purchase a 2022 RAV4. He was knowledgeable and catered to her needs. More

by Debbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Toyota of Cleveland responded

Hi Debbie! Thank you for leaving us this five-star review and kind words about Alfred from our sales team at Toyota of Cleveland! We'll see you next time! Safe travels in your 2022 Toyota RAV4!

April 05, 2024

I had a great experience at Toyota of Cleveland. I worked with Gregg Bain for 2 months to find my perfect Camry and he did. He went above and beyond to get me what I was asking for and I would hig More

by Moonpie0770
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Bain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Toyota of Cleveland responded

We're so glad to know that Gregg Bain was able to help you find the perfect Camry at Toyota of Cleveland! It's great when our team can go above and beyond for our customers. Thanks for recommending us, we appreciate it!

April 04, 2024

Very polite . Salesman Isaiah very good and knowledgeable and his supervisor the same . I’ve dealt with this store and have always been pleased . More

by Dprdparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Hawkins
Apr 05, 2024 -

Toyota of Cleveland responded

We're glad to know that our team, especially Isaiah, provided you with a satisfactory experience at Toyota of Cleveland. We appreciate your continued support and look forward to serving you in the future!

April 01, 2024

Great experience buying a car. Drove one but it wasn’t exactly what I wanted. Told Austin and he had exactly what I wanted coming in within 3 weeks. It came in less then a week lat More

by wtjacques
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Calfee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Toyota of Cleveland responded

We're glad to know that Austin and our team at Toyota of Cleveland were able to help you find the perfect Grand Highlander! We appreciate your business and look forward to assisting with your wife's car soon!

April 01, 2024

Toyota Of Cleveland is a no pressure dealership. Which made it easier to find a car to my liking. Matt took good care of us & made it so quick & easy, He made it a very pleasant experience! Julien w More

by debbie_debruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Toyota of Cleveland responded

Hi Debbie! We're glad to know that you had a pleasant and easy experience with Matt, Julien, and the rest of our team at Toyota Of Cleveland. We appreciate your feedback about our no-pressure approach! Safe travels in your car!

March 31, 2024

They made my car buying experience amazing! They went above and beyond, and made sure I was comfortable with my new car and everything finance related. I can’t thank Matt enough for being such More

by LINDSEYSTONE64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Toyota of Cleveland responded

Lindsey, we're so glad to know that Matt, Justice & Stockton made your experience here at Toyota of Cleveland an amazing one! We appreciate the positive feedback and hope you enjoy your new ride!

March 29, 2024

Everyone that helped me was very professional and personable. The salesman, Logan Maddox, took lots of time making sure that I got the vehicle that I wanted. More

by chicks182
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Toyota of Cleveland responded

We're glad to know that our team, especially Logan Maddox, was able to assist you in finding the perfect vehicle at Toyota of Cleveland. Thanks for sharing your positive experience with us!

March 29, 2024

Toyota of Cleveland helped me get into an amazing used vehicle that was a major upgrade for me. The staff is very helpful. Tyler Gibson helped provide me an awesome experience, and took diligent care in m More

by lancetheisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Toyota of Cleveland responded

Lance, it's great to know that Tyler and Crystal were able to assist you in finding an amazing used vehicle at Toyota of Cleveland. We appreciate your recommendation! Enjoy the new ride!

March 28, 2024

First car purchase in 12 years. In the past, buying a car was a battle. Not this time.! Our sales person, Nathan Walker, was courteous, respectful and fair. He was well informed of More

by Jetgrand4751
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Phifer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Toyota of Cleveland responded

It's great to know that Nathan and Crystal made your car buying experience smooth at Toyota of Cleveland. We're glad you found the process fair, informative, and patient! Enjoy your new Corolla Cross - it sounds like a fantastic upgrade from the Mercedes. Thanks for recommending us!

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