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Toyota of Cleveland

McDonald, TN

5.0
4,912 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,912 reviews

June 27, 2023

After several purchases at the Cleveland, Tennessee Toyota dealership, we won't go anywhere else. More

by Mary Hall
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Owen
Jun 27, 2023 -

Mary Hall responded

Trading in a lease with a 19 month old is not for the faint of heart. However, the thoughtful attention that Austin Owen, Shane Defoor, and Tyler Rayledge gave to my family during the process made it 100% bearable and even granted us opportunities to smile. Austin walked us through all the options and was incredibly patient. I am an overthinker, but he graciously answered all my questions and encouraged me to take my time. Austin was very knowledgeable and reassuring. Shane was kind and made sure I stayed hydrated while I circled the two contenders in the Tennessee sun and humidity. Tyler went through all our financing and lease options and even gave us some teething tips for our son. What a great group of guys! Austin we'll see you soon for a trade in on my husband's truck.

June 26, 2023

Professional, friendly, honest, explains well regarding purchase, knowledgeable in all aspects, Josh and Justice were awesome. More

by Teeingup
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Great quality service , friendly environment, helpful resources, 5 star customer satisfaction a well balanced team and leadership skills. More

by Timberwolf479
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin o
June 24, 2023

Everyone was friendly, knowledgeable and helpful they made my used car purchase quick, easy gave me peace of mind More

by Thompsonmisty1967
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Really appreciate the service advisor. She is always attentive and responsive to all needs. I fell she is honest and reliable. More

by Chrisjones8383
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Angelia Caronia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

I didn't have the best experience with Toyota of Cleveland. I bought a 2015 Equinox from them. The salesman was name Tim who is not there not now. I have had trouble with this SUV since I had it. I More

by paulettepugh3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim
June 22, 2023

I cannot thank Jason Keith enough for helping me purchase a new vehicle!! He is one of the kindest and most sincere salesman you’ll come across. He doesn’t want to just make a sale, but he cares about & conn More

by mindyswafford1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

The entire experience from beginning to end was painless. Everyone we dealt with felt genuine. Damon was great. More

by theresa.rogers.va
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Covington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Thomas
June 17, 2023

Toyota of Cleveland helped make our 4Runner purchase go as easy as possible. Everyone we dealt with was nice and professional and answered every question we had. More

by Shelbie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Baker
June 17, 2023

Amazing experience from start to finish. Big D was the best! I’m a forever Toyota Cleveland customer! More

by Kyle Hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Beasley
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