Toyota of Cleveland - Service Center

Good service. Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . Friendly knowledgeable and helpful people. He let me know that by the next service it would be time to talk about tires. No pressure . More

Love you guys, especially David Mumford, best service tech, he goes above and beyond to keep his customers happy tech, he goes above and beyond to keep his customers happy More

Toyota done a good job as normal, but I wished the price for service was a little less expensive due to pandemic time since everything costs twice as much as it use to cost before pandemic. Susie Disney for service was a little less expensive due to pandemic time since everything costs twice as much as it use to cost before pandemic. Susie Disney More

Good service and good friendship, xxx always. Always given us vehicle advise. We will continue let Toyota service our vehicles. Always given us vehicle advise. We will continue let Toyota service our vehicles. More

Cameron and Jeremy Thomas in the service department were very helpful to me without any obligation to do so. A local auto shop was trying to drastically inflate their labor time for work on my vehicle, so very helpful to me without any obligation to do so. A local auto shop was trying to drastically inflate their labor time for work on my vehicle, so I called Toyota of Cleveland to see what their standard labor time would be for the same work. Cameron and Jeremy spent half an hour on the phone with me (around closing time, no less) making sure I got all the info I needed. Thanks again, you two! More

Great facility and staff. Love the idea of sending the video from the shop. Quick and easy appointment. Love the idea of sending the video from the shop. Quick and easy appointment. More

I have purchased 2 vehicles here and I will definitely send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 More

They will sell you a car, but can’t provide service, waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. waiting is too long even if you have appointment. I would shop somewhere else that can provide good service and follow up. More

I can't say enough about this service department. The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets The waiting area is clean and comfortable. Luis has taken care of my Toyota when I arrange for service. He is very professional and always greets me with a smile. This is the first dealership I have confidence in taking my vehicle to. Highly recommend them. More

3% Credit Card Fee. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. No one told me in advance before the work was done or before I was dropped off to pick up vehicle. More