Matthew Kress
Matthew Kress at Toyota of Cleveland
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Matthew Kress

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Matthew Kress

April 16, 2024

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Employee Rating

I was happy with my experience and the people who i worked with were friendly and considerate. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2024

Toyota of Cleveland responded

Thank you for coming to Toyota of Cleveland, Ben! We hope to assist you again!

February 26, 2024

Dealership Rating
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Kaden, Justice and Shane were so awesome and went above and beyond to make our experience great. Excited to be a part of the Toyota family. More

by Lindseyhkiker
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 26, 2024

Toyota of Cleveland responded

Hi Lindsey, we're fantastic to know that Kaden, Justice, and Shane made your experience at Toyota of Cleveland a memorable one. We hope to see you next time! Enjoy your new ride!

February 03, 2024

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The folks at Cleveland Toyota are polite, courteous, and caring. They do not waste your time and are straight to the point. More

by mcsorclayton
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Toyota of Cleveland responded

Hi Clayton! Thanks for the positive feedback! We're glad to know that our team at Toyota of Cleveland provided you with a straightforward and respectful experience. Drive safely!

January 29, 2024

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Great service and very friendly staff. It was a pleasure to do business with them More

by c_horton65
Service Price Transparency
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Recommend Dealer
Yes
Jan 29, 2024

Toyota of Cleveland responded

Horton, thank you for trusting us with your business! We'll see you next time. Safe travels!- The Toyota of Cleveland Team

January 26, 2024

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Monte is awesome! Honest and customer committed. This dealership does a great job in all areas - they will get you in a great car and then take good care of you and y More

by vtmurray
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Anthony Durbin , Demetrius Beasley

Jan 26, 2024

Toyota of Cleveland responded

We're glad to know you had a positive experience with Monte and our team at Toyota of Cleveland. We appreciate your recommendation and see you again! Have a great ride!

November 02, 2023

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Really appreciate how customer oriented this location is. Everyone is willing to work together to have the best outcome for the customer. More

by Hnrwhitley11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 03, 2023

Toyota of Cleveland responded

We're glad to know that our team at Toyota of Cleveland was able to provide you with a customer-oriented experience. Thanks for your kind words and support!

September 24, 2023

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Employee Rating

Dealership is clean, efficient, and all employees are friendly and knowledgeable. Our experience was excellent. Gregg Bain went out of his way to make our experience a good one and to secure the vehi More

by GTVaughan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2023

Toyota of Cleveland responded

We're glad to know that Gregg and our team at Toyota of Cleveland were able to assist you in finding a vehicle that met your needs. We appreciate your patience during this process and are sorry for any inconvenience caused by manufacturing issues. Thank you for sharing your experience with us!

August 23, 2023

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Employee Rating

Wonderful at accommodating a customer without an appointment for service. Above and beyond! Combined tow services and finished several hours before the estimate. Thanks! More

by mforrister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2023

Toyota of Cleveland responded

Thanks for the positive feedback! We're pleased to hear that our team provided you with great customer service during your visit. We'll see you next time at Toyota of Cleveland! Safe travels!

June 10, 2023

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Employee Rating

Toyota of Cleveland is amazing! I bought my first car there and they did above and beyond to help me! They never took advantage of me being so young and not really knowing what I wa More

by Meredith Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

February 03, 2023

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I have purchased 2 vehicles here and I will definitely send friends and family here Awsome customer service thanks Greg Bain and Crystal for making our experience great 👍 More

by BLONDIE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Monte' Burney, Gregg Bain, Crystal Thompson , Shane Long

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