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Toyota of Lancaster

Lancaster, CA

Overview
Employees
Reviews
Vehicles
4.5
5,973 Reviews
Streamline your car shopping experience with a trip to Toyota of Lancaster. Here we make the entire shopping process simple, straightforward, and hassle-free. Whether you’re looking for a brand-new Toyota SUV or a sleek sedan from our pristine pre-owned inventory, you’ll find a great selection, low prices, and transparency in your shopping experience at Toyota of Lancaster. In fact, it’s our no-haggle pricing, exceptional customer service, and quality vehicle selection that brings drivers to us from Lancaster, Palmdale, Rosamond, Little Rock, Mojave, and the Edwards Air Force Base. Buy local and save with a trip to our convenient location in Lancaster, CA today!
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43301 12th St West

Lancaster, CA

93534

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Showing 5,973 reviews

October 09, 2023

Felipe is an excellent sales person. Quick and right to the point. Made my visit convenient. More

by paullee143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felipe Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 09, 2023

Rodrigo Rojas es una persona muy amable solo veníamos a mirar y nos explicó y nos dio un buen trato en la venta lo recomiendo 100 % en la compra de su carro . More

by alvarezjohaana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Carraway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

Nos esforzamos por ofrecer una experiencia excepcional a todos nuestros clientes y nos alegra saber que tuvo una experiencia agradable en nuestro concesionario. Apreciamos su negocio y lo valoramos como cliente.

October 08, 2023

Great customer service! Marco Went above and beyond to make sure we got the financing approved and the vehicle delivered. A+ More

by STUARTJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gawellek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the opportunity to serve you.

October 07, 2023

I have had nothing but good service since my car has been worked on by Toyota of Lancaster thank you for your service. More

by Riningerlonnie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiara Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Larios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Alatorre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

We're so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon

October 07, 2023

Very impersonal. Not a reflection of Mr Bravo, the process felt robotic and all done over messages. Left me feeling puzzled and unimportant. If I had a mechanic I tr More

by djdickson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bravo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please let me know if you have any feedback on how we can improve our process for our Loyal Toyota Customers. Please feel free to call me directly at (661) 952-2103

October 07, 2023

You fixed my car and didn’t even know it, saved me $4300 dollars. Very poor diagnosis. More

by GMSTENCBR37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annie Vodegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember any names…….
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Oct 09, 2023 -

Toyota of Lancaster responded

We’re sorry to hear of your less-than-satisfactory experience and hope you will accept our apologies. We value our customers' opinions and would like to thank you for bringing this to our attention. If you'd like to discuss further you can call (661) 952-2103

October 07, 2023

Service desk good service , the personal good service, the time schedule good too, oferts good too More

by rodriguez4747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus Alatorre
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Toyota of Lancaster responded

We appreciate you taking the time to leave us a review. We hope to welcome you back again soon!

October 07, 2023

Same day service with fast and through inspection. Communication throughout my whole process that I really appreciate. More

by Sdelgado9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAURICIO ORELLANA
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Oct 09, 2023 -

Toyota of Lancaster responded

We are beyond thankful for your 5-star review. Thank you for sharing your rating with us and the community.

October 06, 2023

I want to thank Fernando for helping us on getting our new ✨2024 Toyota Grand Highlander✨ he did a amazing job . He is very professional and friendly. If you need a car go see Fernando. More

by Itzelrico89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Toyota of Lancaster responded

Thanks so much for sharing your feedback about our service. We're glad to hear that our team's performance exceeded your expectations, and we'll make sure that Fernando Leon receives the recognition he deserves. Thank you again and have a great day!

October 06, 2023

she tried to sell me something ($200) that I didnt need. engine light was on, she said 200 to diagnose and keep my car all day. I declined, After oil change and replacing 2 air filters, the light was off More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Vodegel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Toyota of Lancaster responded

We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and happy to hear we got you back on the road. If you'd like to discuss further you can give me a call. Please feel free to call me directly at (661) 952-2103

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