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Toyota of Louisville - Service Center

Louisville, KY

4.7
161 Reviews

161 Reviews of Toyota of Louisville - Service Center

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September 21, 2023

The employee that waited on me after I arrived was very courteous. After the service was completed the employee explained the filter that needed to be replaced. The employee was very professional while w More

by dkhayes011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

I love it here! Always great and friendly service! I always see Kevin in the service area and he is very helpful. More

by Cassie.riddle620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Kaltenbacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Wonderful service! !! Love this place. The worst thing is how long it takes to get an appointment!! More

by Laura.hobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Garcia
September 09, 2023

Professional courteous and fast. The dealership is clean and service is excellent. They take great care of my camry More

by nbkdn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Service Dept: took car in for repair of issue related to Toyota Customer Support Program notice related to front transfer case electro-magnetic clutch as well as 5000 mile service. Provided Toyotas letter r More

by dana_mckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Ashton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Garcia
August 13, 2023

I always experience great customer service. Did a fantastic job on my car’s dashboard & mechanical. More

by cannon4614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Always get great service. Consultant are always friendly. Great job of taking care of me when I come in for service More

by Gaylechesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Had vehicle for 2 full days and absolutely NO services were completed on it. Dirty and greasy hand prints were left on the handle and interior parts were NOT put back in place. EXTREMELY DISAPPOINTING!!! More

by gmatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Carbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

I'm always satisfied. Good cars with good mileage. Service dept is always on point don't take my car no where else. More

by rdbwelch01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lincoln Satram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Swope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Basham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guys in detail Keith
July 07, 2023

Great service I'll never go anywhere else. Super friendly fast and thorough. A+++. Thanks again Toyota of Louisville!!! More

by Chriskarem33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lareau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Ashton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Sexton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Chriskarem33 responded

Great service I'll never go anywhere else. Super friendly fast and thorough. A+++. Thanks again Toyota of Louisville!!

Jul 07, 2023 -

Chriskarem33 responded

Thank you

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