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Toyota of Scranton
Scranton, PA
4,953 Reviews
Toyota of Scranton serves Lackawanna County and all of Northeast PA. We are located at 3400 North Main Ave in Scranton, PA off exit 190 of Interstate 81. Our commitment has and always will be to provide the best service possible to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,952 reviews
November 18, 2022
Here is a list of the people who I met and had conversations with. All were outstanding and very knowledgeable. my Sales Professional Joe Cawley was great. We negotiated a very fair price for my t conversations with. All were outstanding and very knowledgeable. my Sales Professional Joe Cawley was great. We negotiated a very fair price for my truck. He was easy to deal with. Didn't take a long time for us to discuss. Marco Valenti Finance Professional. Marco was ready with all the paperwork for us to sign. He asked if we had any questions and if there was anything else we would like to get. He gave us some questions of what they had to offer and if we would like to see if we were interested . Once I said no thank you moved on to the paperwork. Mark Thomas, Training Manager. Mark had both me and wife in the car going over everything we needed to know. Very well done. We asked a few questions and received answers to them. Alan Aimer, Assistant Service Manager. He was there for us showing us the back cover which I ordered for my truck. Went through how to use it and lock it up. This was a great experience for both me and my wife. I would highly recommend this dealership. Don't want to leave out Joe Gatto. Sales Manager. Nice guy and he will come over to meet you and see if everything went well. More
by RDIBLASI
Verified CustomerEmployees Worked With
Helpful November 18, 2022
I Had a tire swap (regular to studded snow tires) and everything was done properly. everything was done properly. More
by jerrycet0
Employees Worked With
November 18, 2022
The Scranton team is great to deal with. I purchased my vehicle from another dealer, what a big mistake that was. When it was time for my service check. I pulled into the garage of the o I purchased my vehicle from another dealer, what a big mistake that was. When it was time for my service check. I pulled into the garage of the other dealership. The individual directing me was so ignorant I drive right through. My experience at Scranton exceeded my expectation. More
by BWHITE21
November 17, 2022
Service above expectations. , friendly and timely. I was surprised and well satisfied with service performed. , friendly and timely. I was surprised and well satisfied with service performed. More
by JOHNTOPALANCHIK
Employees Worked With
November 17, 2022
Jason was very nice but your charges are ridiculous. If I wasn’t leaving to go out of town the next day I would have taken my RAV to a more reasonable mechanic for the service that was required. If I wasn’t leaving to go out of town the next day I would have taken my RAV to a more reasonable mechanic for the service that was required. More
by marepa
Employees Worked With
Jason in Service
November 17, 2022
Scranton team was amazing. They helped me find exactly what I was looking for. Great communication, quick responses and straightforward. They helped me find exactly what I was looking for. Great communication, quick responses and straightforward. More
by DSERRANO89
November 17, 2022
The workmanship on my car is impeccable and was done in a timely manner. They communicated with me every step of the way to let me know what was going on. They were also able to replace my battery due to a timely manner. They communicated with me every step of the way to let me know what was going on. They were also able to replace my battery due to a recall while my car was in the shop which saved me from having to come back. More
by KELLYJO2220
Employees Worked With
Steve, Matt Chesik
November 16, 2022
Amazing customer service. Dealership is clean and well maintained. This is our second car we have bought from here. We came back for those reasons. Dealership is clean and well maintained. This is our second car we have bought from here. We came back for those reasons. More
by SNOWBABY3434
Employees Worked With
Ibraham
November 16, 2022
The best dealer and team nice people the best place for trade cars thankss people trade cars thankss people More
by 94MICHELLGODINEZ
