Toyota of Scranton - Service Center

It was a warm friendly experience buying this vehicle. This dealership is the best in our area. This dealership is the best in our area. More

Clean, seemingly well-organized dealership. Loved how prompt the service was! A nice touch giving you a food voucher while you wait. Dealt with Kacey, she was professional yes, but not warm, no Loved how prompt the service was! A nice touch giving you a food voucher while you wait. Dealt with Kacey, she was professional yes, but not warm, nor smiled I noticed. It's no secret though to anyone, everyone knows when you go to a dealership you are inevitably going to pay more than smaller garages sadly. It's the name of the game. The technician found an issue with my vehicle, a small leak, I was quoted $4,500 to get it repaired. Yeah let me consider having to sell a kidney to get my 7 year old vehicle fixed. Been to two other reputable venues now for quotes and am averaging $1,500 for the same work. Just saying..You must do research in this day an age, especially with the price of eggs skyrocketing, Hahaha. More

Crazy overpriced for a routine oil change said they had clean the bottom of my car due to build up mud. Only one spot was cleaned. Car came back dirty. clean the bottom of my car due to build up mud. Only one spot was cleaned. Car came back dirty. More

Timely and professional service across the board. You can tell the entire staff cares about the customer! You can tell the entire staff cares about the customer! More

As always great service and friendly atmosphere. Jason always takes great care of me.As always great service and friendly atmosphere. Jason always takes great care of me. Jason always takes great care of me.As always great service and friendly atmosphere. Jason always takes great care of me. More

It took way too long for the service to get done almost two hr. To get a key fob set up two hr. To get a key fob set up More

Everyone is absolutely amazing. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. It's what keeps me going back. Doug made sure I walked out with the car of my dreams. More

My service appointment went exactly as I expected. I stayed at the dealership and waited for a reasonable amount of time. I stayed at the dealership and waited for a reasonable amount of time. More

I love working with Hailey. She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after get She’s always kind, pleasant and helpful. The only negative I have is that I had a Yankee Candle car air freshener clipped to the vent, and after getting home, I couldn’t find it anywhere. It wasn’t expensive, but I have more inserts, and nothing to put them in now and will have to buy another clip on. The person in charge of my car shouldn’t touch my belongings. 😡 More

What a total disappointment! I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a s I have a 22 Tundra, I am in line for the recent recall to replace the engine, I called to schedule that service and it was scheduled, I also need a set of tires, so while I was there, figured that I would get my tires done also, so I called and spoke with a nice young lady, she told me that she would inform my Service advisor and that he would call me back with tire prices and add that to the schedule! its been more then a week and NO CALL BACK, NOTHING! This isnt the first time, I was in service for an oil change and throw the App, I asked my service advisor to please contact me regarding my service appointment and again ZERO no contact! I don't know if this is the service advisor or the company, either way it shows a lack of Customer Service! More