Toyota of Scranton - Service Center

Nice very fair and reasonable well worth the long distance I traveled (97) mi. David the sales man was great. Would definitely recommend him and your dealership to others. distance I traveled (97) mi. David the sales man was great. Would definitely recommend him and your dealership to others. More

The deal ship is excellent. I am very satisfied with the purchase of the extended warranty.I would definitely get another car from them. I am very satisfied with the purchase of the extended warranty.I would definitely get another car from them. More

I found a car on Toyota Scranton's website that I was interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arri interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arrived Jordan greeted me at the door and made me feel welcome. He even offered a coffee and breakfast sandwich. He was very knowledgeable and helpful in leading me through the purchase process. After taking the car home Jordan checked in periodically to see if I had any questions or concerns. I had trouble getting my phone to work completely through Android Auto so Jordan and one of his co-workers, Mark, spent over and hour helping to resolve the issue. Such dedication and excellent customer service is hard to find and much appreciated in today's world More

JEFF FELKOWSKI WAS A HASSLE FREE SALES PERSON. VERY POLITE AND INFORMATIVE. HIS OTHER CO WORKERS THAT WE MET WERE ALSO POLITE AND COURTEOUS. TOYOTA OF SCRANTON IS AN EXCELLENT DEALERSHIP CARING AB VERY POLITE AND INFORMATIVE. HIS OTHER CO WORKERS THAT WE MET WERE ALSO POLITE AND COURTEOUS. TOYOTA OF SCRANTON IS AN EXCELLENT DEALERSHIP CARING ABOUT THE CUSTOMER 1ST AND NOT TRYING TO UPSELL YOU. More

The service team provided the professional service I expected. They went above and beyond to make sure everything was done. expected. They went above and beyond to make sure everything was done. More

When you bring your vehicle in clean it should be returned that way . Very frustrating returned that way . Very frustrating More

My experience at the Toyota dealership was phenomenal. Everyone could not have treated me better and the waiting area was top-notch, complete with food,(which I was given a coupon for if I wanted to get s Everyone could not have treated me better and the waiting area was top-notch, complete with food,(which I was given a coupon for if I wanted to get something )a TV, etc. It’s actually the best experience I have ever had waiting for a car that is being serviced. I cannot say enough about the team that took care of my car. David even gave me his cell phone number. In case I had any questions. He also checked in on me a couple times giving me updates. One of the employees found something in my car that I was unaware of, and was honest enough to let me know, which blew my mind. Again the experience was A+. I have been telling other people about what a wonderful experience I had. Thank you Toyota of Scranton. Laurie F More

I thought Toyota of Scranton gave me a very fair deal! Abe was especially helpful! They were able to acquire the exact model with the exact interior and exterior colors that I preferred. Abe was especially helpful! They were able to acquire the exact model with the exact interior and exterior colors that I preferred. More

Hailee is always super pleasant and professional to deal with! She is friendly, she explains things and a pleasure to deal with. Toyota lucky to have her! with! She is friendly, she explains things and a pleasure to deal with. Toyota lucky to have her! More

Service done in the time estimated with regular updates given during the waiting period. As expected from a Toyota dealership given during the waiting period. As expected from a Toyota dealership More