Tucson Subaru

Very good experience I'm very happy with the way this hole buying/ leasing experience deal was done. At first we thought that the salesman didn't know much about the feat I'm very happy with the way this hole buying/ leasing experience deal was done. At first we thought that the salesman didn't know much about the features of the car we were interested on, but we were wrong. He did a good job showing us all the whistles and bells our new 2018 WRX STI had. His personality and willingness to help us clarify all our questions were the factors that make us decided to close the deal. Thanks Mr. Jack McVey, you really did a good job. The financial part of the deal was pretty straight forward and fast. Ms Jennifer Duran managed this part of the process in a very professional and courteous way, not to mention that everything was really easy and fast. In general, I'm impressed with how easy and fast was for me to get a new car in this dealership. Past experiences were never this easy and fast. The only thing that was a little disappointing to us was The fact that after everything was already done, the manager never came to us to congratulate nor to thank us for our business. That should definitely need to be addressed. That make us feel like our buy wasn't important for him... But hey, at the end, who cares, I ended up really happy with my new car... More

Great experience. We couldn't have had a better experience. Very knowledgeable about vehicle. Good explanation on how accessories worked. Enjoyed the hole experience. W We couldn't have had a better experience. Very knowledgeable about vehicle. Good explanation on how accessories worked. Enjoyed the hole experience. Would recommend Joe to others. More

Just what everyone wants! I wasn't there for a new Subaru but I was treated respectfully and kindly by every member of the staff at Tucson Subaru! I was asked about my goals an I wasn't there for a new Subaru but I was treated respectfully and kindly by every member of the staff at Tucson Subaru! I was asked about my goals and they listened! That's seems to be unusual these days at a car dealership! I feel like I got a fantastic car at a great price! Thank you Mike and all who helped me get my Dream Truck! More

Excellent experience We were looking for this specific Crosstrek. It was in stock and was precisely what were looking for. Kevin McDougal and everyone else we came in cont We were looking for this specific Crosstrek. It was in stock and was precisely what were looking for. Kevin McDougal and everyone else we came in contact with was extremely polite and professional. Everything was explained clearly and we left with no questions unanswered. Overall it was a very simple, painless and overall satisfying purchase. Will recommend to others and will be purchasing future Subaru’s from this dealership. Thank you. More

Simply the Best Steve was amazing. We were so happy to have him as a salesman. Completely made us comfortable; we bought the car because of him. We had planned to loo Steve was amazing. We were so happy to have him as a salesman. Completely made us comfortable; we bought the car because of him. We had planned to look at other cars but he was so in front and sincere, our anxiety about getting the right deal and the right car evaporated. Ask for him! More

Oil change....update After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Th After a follow up from Tucson Subaru regarding my less than perfect review, they have mitigated my concerns and feel comfortable providing 5 stars. Thanks. More

Great experience From the greeters at the door, the receptionists, the sales staff, the finance staff and the service personal were all fantastic. Trent was friendly From the greeters at the door, the receptionists, the sales staff, the finance staff and the service personal were all fantastic. Trent was friendly and efficient, making the experience quite pleasant. We are very happy with the new Legacy. More

Great experience This was my first time buying a car and it couldn’t haven’t went any better. Everyone is friendly and courteous and made it a great experience overall This was my first time buying a car and it couldn’t haven’t went any better. Everyone is friendly and courteous and made it a great experience overall. Trent is definitely one of the best at what he does, thanks for everything! More

Most pleasant car buying experience EVER! Purchase was fast & enjoyable. Robert was professional, courteous & fun to talk to. By far the easiest car buying experience I've ever had. Highly rec Purchase was fast & enjoyable. Robert was professional, courteous & fun to talk to. By far the easiest car buying experience I've ever had. Highly recommend Robert and Tucson Subaru!! More

Bad Brake Switch We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. T We were having a problem with a certified pre-owned Impreza sometimes sticking in PARK. I called for an appointment and they got me in the next day. The car was out of warranty, but the dealer got it fixed under warranty in less than 1 hour. I was impressed with the courtesy, knowledge, and customer first attitude of the service advisor, Jesse Friedman. I highly recommend this dealer for Subaru service. More