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Tucson Subaru

Tucson, AZ

4.9
15,456 Reviews
At Tucson Subaru, you're not just buying a car. You're joining a family. From the moment you walk through our doors, you’ll feel the difference. In 2024, we were proud to be named the #1 Rated Subaru Dealer in the Nation by DealerRater. That recognition means a lot to us because it comes from the people who matter most: our customers. We believe doing business the right way means putting people first. Every member of our team is here to make your experience easy, honest, and even fun. Whether you're purchasing your first Subaru or servicing one you've loved for years, you'll be treated with kindness and respect. Our commitment extends beyond the showroom. Through the Subaru Love Promise, Tucson Subaru proudly supports causes close to our hearts, including Youth On Their Own, Pima Animal Care Center, and the Leukemia and Lymphoma Society of Southern Arizona. From donating bikes to children facing illness to hosting pet adoptions and local events, we are always looking for ways to give back and help our neighbors thrive. We’re proud to call Southern Arizona home and even prouder to be part of a community that supports one another. When you choose Tucson Subaru, you're choosing a dealership that stands for more than just great cars. You’re choosing trust, compassion, and a team that is always here for you.
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4901 N Oracle Rd

Tucson, AZ

85704

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Showing 15,456 reviews

August 14, 2016

Duran, Duran The main reason I rated this dealership as high as I did was due to the salesperson I had the great fortune to meet. Her name is Jennifer Duran. She w More

by Karen1
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
John Petersavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hanson
Aug 15, 2016 -

Tucson Subaru responded

Karen, I hope the next 10 years in the Subaru family are fun and fulfilling, enjoy!

Aug 15, 2016 -

Karen1 responded

I don't know what happened, I scored my experience all 5's but that is not what is on the review. Could you either send me another survey or make the appropriate changes. Thank you

August 13, 2016

easy and fairly quick Quick response to my initial email inquiry. Very helpful and not pressured like in past experiences. Don't really like haggling and getting pressure More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2016 -

Tucson Subaru responded

Thanks Mary and Nick it was a pleasure working with you both!

August 13, 2016

Easy, pleasnt, comfortable, excellent Excellent service and interactions with Kevin Gribble, sales person, and traci Roberts, finance person, both highly competent and knowledgeable. Also, More

by bushwacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Gribble
Aug 25, 2016 -

Tucson Subaru responded

Glad you had a good experience!

August 12, 2016

Great service from sales (I expect this!). Great service from Finance except for one thing. Traci said she would call to setup appointment for additional products More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Norris, Spence Bilbo
Aug 13, 2016 -

Tucson Subaru responded

Thanks for your purchase! It has been fun to help you find the Subaru you wanted. We look forward to seeing you drop by for your included oil changes. Happy driving!

August 12, 2016

Quick and easy Kevin was nice and friendly. Great deals were made and getting my car was painless than i thought itd be. Would recommend people to ask for him if buy More

by Ginelyn671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt McHenry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McDougall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2016

Just perfect. Not intimidating and very helpful. C.J. Nichols took a lot of time with us and did not intimidate me with pressure. Even gave me a dozen red roses! I was back in the day after the sal More

by mary1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2016

Awesome and terrific. This is the third time I have been to this dealership to purchase a Subaru. I am treated with respect and professional attitude. They are a joy to wor More

by helen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade in service.
Aug 25, 2016 -

Tucson Subaru responded

Thanks so much for being a loyal, repeat customer. I'll see you soon to go over all those new features!

August 12, 2016

Excellent I will say this is the third vehicle I have bought from a dealership. They went above and beyond to make sure the vehicle had what you wanted. Everyon More

by Afsister21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Gribble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Hanson
Aug 25, 2016 -

Tucson Subaru responded

You wound up getting the coolest looking Crosstrek around! Thanks again.

August 12, 2016

Friendly dealership Our sales person, Steve Willis was always polite, listening to our questions and concerns without pressuring us to make quick decisions we might well More

by Eventjudge
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Traci Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2016

Efficient journey from "click to brick"! Discovered dealership online.Excellent reputation; detailed website of inventory w/ chat/phone/email quick responses. Went in person w/in 24 hrs; boug More

by LoveOurSubaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Nichols, Bob Wilson, Loren Henry
Aug 11, 2016 -

Tucson Subaru responded

Thank you for you review! We appreciate your business!

Aug 11, 2016 -

Tucson Subaru responded

Thank you for the great review! I am so happy that everything worked out and you found exactly what you and your wife were looking for :)~ Jennifer

Aug 16, 2016 -

Tucson Subaru responded

I am so happy that everyone was so helpful while I was out of town! You are going to love your new Subie and we all look forward to chatting it up with you when you come in for service. :) -Trent Nichols #askfortrent

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