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Universal Hyundai
Orlando, FL
4,247 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,247 reviews
November 10, 2023
They both were very helpful with my first personal purchase of a vehicle. This was my 4th purchase from Universal Hyundai, but my first time buying on my own. They were able to make my comfortable and purchase of a vehicle. This was my 4th purchase from Universal Hyundai, but my first time buying on my own. They were able to make my comfortable and confident on my choices while keeping me on my desired budget. More
by Nikole Fuentes-Vega
Verified Customer
November 09, 2023
The staff is polite and professional. They worked with me as an awesome team work to find the best deal and helped me to the maximum. They worked with me as an awesome team work to find the best deal and helped me to the maximum. More
by minepc78
Employees Worked With
Other Employees :
I think Juan took care of me. He is Colombian and he did awesome!
November 09, 2023
The best place to buy great customer service the best experience buying a car in a long time experience buying a car in a long time More
by MIRIAM.FERRERA
November 07, 2023
Great experience! Very easy process buying the car sales men were very professional and helpful with any question's I asked. Very easy process buying the car sales men were very professional and helpful with any question's I asked. More
by EJMATT90
November 05, 2023
I have had 3 Hyundai's with you, that is indicative of your superior sales and service outstanding qualities. your superior sales and service outstanding qualities. More
by NELEH216
Employees Worked With
Other Employees :
Luis Arevalo
November 05, 2023
Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade super talented he knows what he is Doing , definitely coming back next upgrade More
by Aleyankee13
Employees Worked With
Other Employees :
Luis Arevalo
November 05, 2023
Staff was very friendly and helpful, didn't waste our time. They were very straight to the point. time. They were very straight to the point. More
by CARLEYM
November 03, 2023
For the past 15 years I have been purchasing my vehicles here, and the reason I keep coming back is not just because I trust the brand, but also because of the incredible experience, whether it is purchasin here, and the reason I keep coming back is not just because I trust the brand, but also because of the incredible experience, whether it is purchasing a new vehicle, or servicing my hyundai. During my visit, I was interested in the Genesis GV70, Carlos DeJesus, from the sales department was outstanding, he took me on a test drive, showed me all the bells and whistles of this impressive vehicle and made my whole experience very enjoyable, answering all of my questions, and most importantly, I never felt pressured to make any decisions on the spot. Carlos is a true professional who knows a great deal about customer service. More
by guscolangelo
Employees Worked With
November 03, 2023
We experienced a small hiccup along the way with our new vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. More
by ERINBOOTS
Employees Worked With
Other Employees :
Mario
