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Universal Hyundai
Orlando, FL
4,245 Reviews
Dear Valued Customer,
Welcome to Universal Hyundai! Universal Hyundai is a thriving dealership that is constantly seeking better ways to service the dedicated Hyundai vehicle owners throughout Orlando and Central Florida.
Our Mission Statement
With Teamwork, we will continually improve the buying and servicing experience for our customers. We strive to remain the dealer of choice in Central Florida through proper training, innovation and commitment to the total customer satisfaction. Create a rewarding environment for our employees to operate with the highest levels of honesty, trust and integrity; Our goal is to insure the growth of profitability necessary to complete Our Mission.
Our e-Team Professionals
We have a strong and committed Internet Sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory on-line, request more information about vehicles, set up a test drive, or inquire about financing!
Why Buy at Universal Hyundai?
During the process of researching the vehicles and dealerships that you would like to do business with, we wanted an opportunity to highlight to you why your purchase should be made here:
Location: Universal Hyundai is located just minutes from everywhere in the Central Florida Market. We are just north of 417 on South Orange Blossom Trail in Orlando.
Service: We consistently rank higher than the Southeast Region in the Initial Customer Satisfaction Index performed by Hyundai with all clients who drive home a new Hyundai from our dealership.
State of the Art Facility: Our immaculate showroom and Service Department are designed with you in mind. Hungry? Enjoy various dishes, sandwiches, desserts, smoothies and specialty beverages at "Nero's Table" our own in house eatery, on-site rental service available, comfortable service lounge and complimentary nail salon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 8:00 PM
Sunday Closed
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Showing 4,245 reviews
July 20, 2023
I went in the next day with questions and I was a totally different customer. Loved me when I was buying but no respect the next day. I honestly would not recommend. Now, if he were to follow it u different customer. Loved me when I was buying but no respect the next day. I honestly would not recommend. Now, if he were to follow it up showed me some respect. The next day and treated me like he wanted me to come back. He would have got a lot of higher rating. Instead, 0 recommendations here. More
by DMARSHALL2008
Verified CustomerEmployees Worked With
July 20, 2023
This is my second purchase from Universal Hyundai. They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle. They treated me with respect and very courteous as usual. I will go to them every time I need a vehicle. More
by JPettdawg7Smith
July 18, 2023
The person in charge or finance never shows us the real numbers. They took our old car in trade and still finance balance never went down. numbers. They took our old car in trade and still finance balance never went down. More
by FELIXDDS2005
July 16, 2023
The overall experience was good but they didn't give me the broken down price nor the carfax (although I asked it many times) and the car was practically without gas. I had to go to the nearest gas station the broken down price nor the carfax (although I asked it many times) and the car was practically without gas. I had to go to the nearest gas station to put gas or I won't make it to my home. More
by Yuri
Employees Worked With
July 15, 2023
Amazing! I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team More
by CHRISTOPHERBURGOS180
Employees Worked With
Other Employees :
Nick Gomez
July 14, 2023
Super,todos muy cordiales y serviciales,muy limpio y muy buena atencion, un buen vendedor buena atencion, un buen vendedor More
by DALATOR1965
July 13, 2023
I really liked the friendliness of the staff. I was treated very well by my sales person and the service department. I was treated very well by my sales person and the service department. More
by Davesirianni
July 13, 2023
No problem with the car buying but when i bought a cpo vehicle i expect and was promised two keys. The sales guy told me that he has to get it from the factory, it will take a week, nd he will ship it to vehicle i expect and was promised two keys. The sales guy told me that he has to get it from the factory, it will take a week, nd he will ship it to me. But it has been 12 days, he is not replying back or the call is also not connecting. Highly disappointed with the after service. More
by Sai apata
Employees Worked With
