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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,625 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,625 reviews

August 23, 2024

Thank you Eric Tellechea for always being an awesome person. You have always great me a smile and makes me feel valuable and important. You also explained everything and let me know what is most importa More

by effectiveproperty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Tellechea
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Aug 24, 2024 -

Vera Cadillac responded

We are very happy to hear that Eric provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Experience The Vera Difference Gustavo Rodriguez Service Director

August 23, 2024

I purchased a Cadillac Escalade from Vera. Rafael the sales rep was simply AMAZING 👏. I was so happy with the entire process. I love the No Pressure customer service. I stood outside the s More

by jmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rafael and our team, and we look forward to working with you again. Experience The Vera Difference Jorge Morales General Sales Manager

August 22, 2024

Excelente la experiencia amable muy profesional atento una comunicación cordial atento preocupado por hacer sentir bien al cliente More

by m.amor0259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamel Bicelis Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baho Agbas
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Excellent service! Great availability. Addressed all my concerns quickly and effectively. Very nice people in all departments. More

by bfern15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

The best service, I received the experience of do the car services in short time .They have excelent customer service and all his agents are extremely good and efficient. More

by katiachirino88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that Carlos had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Gio provides great service, I would highly recommend utilizing Vera for service on your car More

by Gregoryromanelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for taking the time to share your feedback with us, Gregory. We work hard to make sure our guests have an exceptional experience. We will share your comments with Giovanni, and we look forward to working with you again! Experience The Vera Difference Gustavo Rodriguez Service Director

August 22, 2024

Buying a car at Vera Cadillac was a very good experience for me. There was no pressure from Nathan on trying to purchase the car that I eventually did. More

by jeffornest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2024 -

Vera Cadillac responded

Thank you for sharing your experience with us, Jeff! We're happy to hear it went well with Nathan and we truly appreciate your feedback. Experience The Vera Difference Jorge Morales General Sales Manager

August 21, 2024

Amazing service. Easy to work with. Nice people. The car pick up and drop off was so easy! More

by JKASTEN09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Collazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Padron
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Aug 21, 2024 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

This dealership and its employees are kind and courteous. They are personable and professional, going above and beyond expectations. More

by carolloveb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

August 21, 2024

Amazing Place they treated me like family and made me feel welcomed and also their service and personnel top of the line. A dealer to Trust for sure More

by Maitee2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Otero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Crato
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Aug 21, 2024 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Vera Cadillac. We look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

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