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W&L Subaru
Northumberland, PA
4,357 Reviews
From the moment W&L Subaru opened its doors back in 1965, we have dedicated ourselves to offering a relaxed and pleasant car purchasing experience to the people of Northumberland, PA, spanning more than five decades. Right from the beginning, our dealership has been a family-owned venture, where we emphasize a stress-free shopping atmosphere. It's our pleasure to provide considerate extras for our customers, including free loaner cars during service appointments and complimentary pick-up and delivery services for those in the local area.
At our dealership you will find the most popular new Subaru models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you, no matter what stage or automotive ownership you're at - shopping, buying or Subaru servicing. When you're here, you're family. That's the W&L Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 4,357 reviews
January 16, 2025
Best experience ever purchasing a vehicle. No pressure, no hard sales pitch, easy, prompt communication. Customer service is a huge deal to me. I considered purchasing within a hundred mile ra No pressure, no hard sales pitch, easy, prompt communication. Customer service is a huge deal to me. I considered purchasing within a hundred mile range and after a couple of temps of seeing vehicles that were supposed to be available that weren't, it sold me on everything that W and L had to offer, the vehicle, the sales staff, the service. This is our second vehicle from w&l and it won't be our last. More
by cdan0
Verified Customer
January 15, 2025
Brand new car with multiple issues. Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car Has been at the service center multiple times for 2 weeks at a time. Communication was not great with service advisor. Appreciate loaner car More
by mdauberman
January 15, 2025
Very professional, explained and included customer in decision making of needed maintenance of vehicle. Service department has always been great! Thank you! decision making of needed maintenance of vehicle. Service department has always been great! Thank you! More
by debblauk
January 14, 2025
After purchasing numerous Subaru's thru Alexander Subaru it became a trend of getting every penny out of buyer's. This was my first purchase with W&L Subaru who gave me a great offer trading from my 2023 O/ it became a trend of getting every penny out of buyer's. This was my first purchase with W&L Subaru who gave me a great offer trading from my 2023 O/B Wilderness to a 2024 O/B Wilderness. The sales experience was a very family relaxed environment. I cannot say enough of the treatment I received from both sales & service. More
by BADTAIL2
January 13, 2025
This is my 4th Subaru purchase & I have to say that Andy Long & his staff were fantastic to deal with. From the folks at the front desk, to the Sales rep (Chad Koch), to Financing (Colby Coxe) & finally Fra Long & his staff were fantastic to deal with. From the folks at the front desk, to the Sales rep (Chad Koch), to Financing (Colby Coxe) & finally Frankie, who was fantastic on explaining all the new technology! They were all very courteous, informative & patient as I was making my final decision! More
by tdech
January 11, 2025
The staff is very knowledgeable & friendly. Cirt did a great job at answering all my questions. I am very satisfied with my experience so far. Cirt did a great job at answering all my questions. I am very satisfied with my experience so far. More
by racing16
January 11, 2025
This is my second time working with Owen Long. He is definitely an asset to your company. He is very pleasant to talk to and seems to truly care about the customers. He is definitely an asset to your company. He is very pleasant to talk to and seems to truly care about the customers. More
by kws50
Employees Worked With
January 10, 2025
Service department was very friendly and professional. They performed the service in a timely manner and kept us informed during our service. They performed the service in a timely manner and kept us informed during our service. More
by sandbagger4
January 10, 2025
I have had great service from day one. I have only had my 2025 Outback about 6 months. Service so far has been great. I have told everyone how impressed I have been with W & L Subaru North I have only had my 2025 Outback about 6 months. Service so far has been great. I have told everyone how impressed I have been with W & L Subaru Northumberland. More
by tia0727
Employees Worked With
