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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,444 reviews
December 24, 2024
I cannot speak highly enough of Machito Adams who assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand assisted me through the entire process. He was incredibly knowledgeable about the various models and options available, taking the time to understand my needs and preferences. He provided detailed explanations about the features and benefits of each vehicle, helping me make an informed decision without any pressure. His professionalism and dedication truly made my buying experience memorable! More
by zala Kintaudi
December 21, 2024
Thank you JR Rodriguez for your excellent customer service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far worki service and appreciate the detailed explanation of work performed. The delivery of my vehicle was perfect as they washed my car as well. So far working with Walter’s has been a good experience and do recommend. More
by heatherrhodes.hr
Employees Worked With
December 21, 2024
Justin Campbell was great in helping us, we do appreciate his assistance. Great Job Justin his assistance. Great Job Justin More
by corkie4corkie
Employees Worked With
December 17, 2024
Very friendly and helpful and honest. I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to I always ask for Michael Ramos when any of my services and he always makes sure taken care of . He knows his job and always goes above and beyond to help me out and advise . More
by leticiahall
Employees Worked With
December 15, 2024
Thank you Oscar for the incredible service the other day! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! You explained my warranty very well and kept me posted! Wonderful service as always Walters MB Riverside! More
by rinatravellover
Employees Worked With
December 14, 2024
Subject: Exceptional Service from Raul To Whom It May Concern, This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the wa Concern, This is the second vehicle we have purchased from your dealership, and once again, Raul provided outstanding service every step of the way. From the moment he greeted us in the morning to helping set up the app on our phones, Raul was incredibly patient and kind. My son also attended the meeting and was equally impressed with Raul’s professionalism and exceptional customer service. His attention to detail and genuine care made the entire experience seamless and enjoyable. I am confident in recommending Raul to all my colleagues and friends—he truly is the best! We are deeply grateful for his support and assistance throughout the process. Sincerely, Yvette Geater Blue Mountain Peal Real Estate More
by Yvette G
Employees Worked With
December 13, 2024
I had the best experience buying my car with Walter’s, the staff was so on point with every aspect of the transaction! I never have understood why it’s so difficult to purchase a car, but these guys made the staff was so on point with every aspect of the transaction! I never have understood why it’s so difficult to purchase a car, but these guys made the experience fun and enjoyable! They were super sweet and understanding of my situation and I was driving off with my gorgeous MBZ (detailed and full tank)! Thank you Alfonso and Adam, love you guys! More
by dc91302
December 11, 2024
Kelly is fantastic. She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . She is very courteous knowledgeable and goes the extra step to make the outcome successful. Kelly is definitely an asset to Walters Mercedez . More
by dreamnpatricia
Employees Worked With
December 11, 2024
Great Service as usual on my latest C300. I always trust Walter's to do the best service possible. I always trust Walter's to do the best service possible. More
by EraSprinter
Employees Worked With
December 10, 2024
Very pleasant experience at the dealership. Everyone was professional and they were very knowledgeable about their products. Everyone was professional and they were very knowledgeable about their products. More
by Roland Platas
