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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,419 reviews
October 29, 2020
Everyone was straight to the point, no games with me are wasting my valuable time. really appreciate the honesty. Thank you Raul Ayala.your the best wasting my valuable time. really appreciate the honesty. Thank you Raul Ayala.your the best More
by bradfordashelley
Employees Worked With
Other Employees :
Dina Backer, Michael Georgie
October 29, 2020
I was so pleased and happy with the service that was provided by Rami Jaouhari. I was coming to look, drove off with a New Car..... provided by Rami Jaouhari. I was coming to look, drove off with a New Car..... More
by Elisamoye47
Employees Worked With
Andy Towns, Bryan Fitzpatrick, Rami Jaouhari
October 29, 2020
Raul Ayala greeted me the second I walked into Walters Mercedes. I had a million questions for him regarding trading my lease in for a new Mercedes and he was patient and gave me very thorough answers. Wh Mercedes. I had a million questions for him regarding trading my lease in for a new Mercedes and he was patient and gave me very thorough answers. What I liked is that he laid out all of the paper work for me and showed me everything I asked to see regarding prices. He even made sure to show me all of the different programs available to save me more money. He did a great job showing me how everything works in the car and helped me set everything up. He had my new car waiting for me with a big red bow on it when I finished signing the paperwork. He even put my license plate frame on my new car for me! Raul was so professional and went above and beyond to help me out. More
by Sarah3
Employees Worked With
October 28, 2020
J.R. Rodriguez thank you for such great service. Your knowledge made it easy to trust you and I appreciate that it was done in a timely manner. knowledge made it easy to trust you and I appreciate that it was done in a timely manner. More
by tapiam776
Employees Worked With
October 28, 2020
Thank you JR Rodriguez!!!!!!! It’s Always Amazing Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! More
by RedRubyRuby
Employees Worked With
October 28, 2020
Thank you JR Rodriguez for the services done to both of my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, my vehicles, your customer service was fantastic, you kept me well informed on everything being done and I will definitely be back, More
by DeniseSs
Employees Worked With
October 26, 2020
On Friday morning i called Eddy Elsayed at Walter’s to let him know that I was looking for a certified SUV with certain specifications of color. He called me within minutes that he had one on the lot matc let him know that I was looking for a certified SUV with certain specifications of color. He called me within minutes that he had one on the lot matching exactly my needs. The next day I went in and I purchased the car. This is my second purchase I have made through Eddy. He is super efficient and nice. I am so glad I have found him. He makes my buying through to dealership an easy process. I would not hesitate to refer anyone to Eddy. He is straight forward and honest. Thank you Eddy. You made my dream come true. More
by eileenS
Employees Worked With
October 26, 2020
I stopped by with a warning sensor light. Alex Ramirez was prompt and was able to take care of my car within 1.5 hours. was prompt and was able to take care of my car within 1.5 hours. More
by Steve.baca
Employees Worked With
October 26, 2020
Our battery was not holding a charge. Appointment scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! scheduling was easy. Joseph Loera went above and beyond to get us serviced quickly. Good job, thanks! More
by CodyP
Employees Worked With
