Walter's Mercedes-Benz of Riverside

Best customer/ advisor service I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best I was shopping around for a dealership to perform a B service on my vehicle and I happen to call Walter's Mercedes after trying a few other ones. Best decision I ever made. My service advisor Mr. Alex Ramirez was just superb! The courtesy, the explanation of the services, getting us a loaner and providing information on the status of the service being performed was just awesome. Professionalism and interaction with the customer by Mr. Ramirez throughout the entire process was a really great experience. More

Wonderful experience with John Shelley Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Than Very courteous and incredible service from John Shelley. He made it a very enjoyable experience for me to get my new car. It’s a dream come true. Thank you for getting me a great deal More

great service . thank your team been help us buy a good car. I’m enjoy about this service. I will letting friend know if they need buy car . thank your team been help us buy a good car. I’m enjoy about this service. I will letting friend know if they need buy car More

Christian García Is amazing and the ideal sales man Drove 2 hours to purchase a car with Christian and it was well worth it, Never have we bought a car so easily and smoothly.He Went the extra mile and Drove 2 hours to purchase a car with Christian and it was well worth it, Never have we bought a car so easily and smoothly.He Went the extra mile and was unbelievably kind , welcoming, and honest. He has such high energy and you can see his passion for what he does. Me and my Husband were able to purchase the perfect car for my daughter and we owe it all to Christian. I can’t recommend Christian enough and i highly HIGHLY recommend him for your next purchase.. Justin in finance was great it was late at night and he was still radiant and cheery , he took his time to explain everything and answer any questions and gave great advice. Everyone at Walters is great ! More

Great service Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. Great friendly service with Brandon Monaco. Set me up with a Lyft and a loaner car. It was a quick easy process. Would recommend to others. More

Great customer service. Dina Backer was so nice and helpful the first time I showed up to test drive the glc 300, that after I visited several dealerships, it was Walter's Me Dina Backer was so nice and helpful the first time I showed up to test drive the glc 300, that after I visited several dealerships, it was Walter's Mercedes-Benz of Riverside that convinced me that the glc 300 was the best car for me. More

The best Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. Walters Mercedes and the service advisors are the best. They’re knowledgeable, honest, and cost effective. I won’t trust my vehicle to anyone else. More

Morris Gaines by far the Best on the West Mr. Morris Gaines was exceptional. I walked in knowing how much I love the GLE 350 and I wanted it for me and my grandkids. Morris Gaines took me on a Mr. Morris Gaines was exceptional. I walked in knowing how much I love the GLE 350 and I wanted it for me and my grandkids. Morris Gaines took me on a test drive, although I test drove it a few times. He explained the safety features as well as the new features this beautiful vehicle has. I had soooo many questions and Morris Gaines was patient with me and very knowledgeable. It’s always wonderful to have salesmen like Morris. I felt comfortable and not rushed. Thank you Mr. Morris Gaines for making yet another experience at Walters Mercedes exciting and wonderful. Keep it up and I’ll continue to refer people and be one of your number 1 lessors. More

Great customer service Alfonso was very awesome to work with! We felt he was very honest and hard working to get us the best car that fit our needs. We love our new car. Alfonso was very awesome to work with! We felt he was very honest and hard working to get us the best car that fit our needs. We love our new car. Thanks, Stacy and Chris More

Excellent personalized service. I received excellent, personalized service at Walter's Mercedez-Benz yesterday. Mike Sales took all the time I needed to explain all of my questions I received excellent, personalized service at Walter's Mercedez-Benz yesterday. Mike Sales took all the time I needed to explain all of my questions and illuminated many of the new features of the 2018 GLC 300. He was very thorough and very personable. Couldn't be better. Julio Guerrero took me quickly through the signing of the financial papers and was also a very courteous and through finance advisor. I will come back again when I need a new Mercedes! More