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The most pleasant car buying experience I've had. Honest,... - Bigjustin
The most pleasant car buying experience I've had. Honest, informative and pressure free. Fast and friendly closing the paperwork and getting us on our way to enjoy our new car.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sales & Leasing
Gerry Gomez review - m.g.lackie
Gerry was excellent as always in showing and explaining all the nuances of the 2017 Enclave. Any problems I've had with the car were quickly addressed.
Sales and Leasing Consultant
Great Serving Dealer - PlanesPilot
We have had our 2018 Honda CRV for a little over a year now. I have been very impressed with the servicing of our car. It is easy to schedule service and when we get to the dealer the service is performed in a reasonable amount of time which also includes a wash. Happy Happy!
Ed Bozarth treats you like family!!! - Kaylie
I highly recommend Ed Bozarth. My salesman was very knowledgeable on all the makes and models. When I chose th 2018 Colorado, he made sure I knew the vehicle top to bottom and inside and out before I left the lot.
New Truck - J and M
Erik was so very helpful finding exactly the truck we were looking for. Robert helped with all the paperwork along with Raquel and Joe. Thanks for your hard work.
Used Car Purchase - x
One the best salesmen I've encountered, His product knowledge and ability to demonstrate the vehicle features sold me on the car. The test drive was probably longer than most but it allowed me to assimilate how the product features worked and gave me time to evaluate whether or not the product fit my needs. Isn't that what salesmanship is about, meeting the customer needs. However, the dealership needs more flexibility on negotiating. The deal was almost lost for less than $100.00. The art of negotiation is giving the customer the allusion of control and making the customer perceive the customer has made the best deal rather making the customer feel like take it or leave situation. To potentially lose a $25,000 sales over less than a $100 is just poor brinkmanship.
Great Experience - h5373wil
I went in looking at a GMC which I found didn't fit my circumstances. Dylan, my sales person, went out of his way to point out alternatives. Tim, sales manager, worked out a deal on a Buick Enclave which I thought was out of my range.
The experience was low key and enjoyable. Both Tim and Dylan have a good sense of humor and treated me professionally. This is the fouth vehicle that I have purchased from Markley and highly recommend the dealership to everyone.
Fantastic dealership - Jw
Very good group of people.
Ron & Eric is very knowledgeable and a great group of people to work with they made buying our new (used) ram truck a real pleasure thank you
Knowledgeable - Colawn
Nick the salesperson was very knowledgable about the trucks i was interested in purchasing. He helped me pick the one that suited my needs. Thanks
Spent $600 for 2 replacement keys, they couldn't figure... - Tom
Spent $600 for 2 replacement keys, they couldn't figure out how program them, had to pay for them anyway, this took 3 weeks. When I went to tow it home, my friend and I asked an employee there to help us push it on the dolly and said no, he had to help a customer.
Friendly and knowledgeable - Jimrwin
My wife and I just purchased a new Acadia from Wilcoxson. We were greeted immediately by John Gutierrez and treated like old friends by him and everyone else we met or dealt with. Even Bill Wilcoxson came out and talked with us while our financing was set up. Everyone was super friendly and made us feel at home. No pressure. We are not big on haggling and wheeling / dealing and we feel we got a great deal with no stress. We highly recommend this dealership and John G. in particular.
Awesome communication and service! Turn around was fast,... - martinsykes
Awesome communication and service! Turn around was fast, and I understood what was happening every step of the way! Thanks for your very professional service!
He said/He said - but yet I'm out $900 and have a problem - TimOBrien
Please read this in its entirety and decide for yourself whether you wish to do business with King Chevrolet.
I have a 2006 Impala LTZ that has been a great car for many years. About 1 year ago, I had the oil sensor fail and I attempted
unsuccessfully to replace it myself. In the process I shorted out the 'body control unit' which I understood to be a dealer only fix.
Therefore, I towed my inoperable car to King Chevrolet.
It took over a week and in the process I had a few conversations with the service manager. I requested that he please replace the
oil sensor and change the oil and filter as well. It was a hefty bill, but worth it to get my car working again.
Jumping ahead several months my next oil change came due and I took it to a local shop very close to my work. I was called by
the shop manager and asked to please come inspect a problem they found. When they unscrewed the oil plug, it came out stripped and
number of broken heli coil threads came out with the plug. In short - somebody previous to them had stripped the oil pan threads and had attempted put in a heli coil to fix it. This second shop manager was very concerned as to whether he could install a new plug and have it seal and hold oil. Thankfully it did. But it's only a temporary solution for a major problem.
A couple days later I called King Chevrolet and spoke to a manager of the dealership. This person assured me they would address the problem and I just needed to bring the car back.
That day I received a call from the service manager, the one I initially worked with and he told me that he had no record of making an oil
change during the first service visit and the stripped oil pan was nothing they were responsible for. However they would fix it for the estimated cost of approximately $900.
I told him that I had specifically asked for the oil to be changed as part of the initial work to address the body control module problem and he again stated, they have no service notes that they had
actually changed the oil. I took the car from King and no further payment was made for their 'diagnostics' work of the stripped oil pan.
So, in summary, I brought a difficult car repair to King Chevrolet and they did get my car working again, for which I was grateful. However, upon further service work (an oil change) I discovered a stripped oil plug and a very shoddy repair job, which is now a very expensive fix for me to incur.
I cannot absolutely prove that King Chevrolet damaged my oil pan, but I certainly did asked them to change my oil, and according to the duration of my oil reset light, it appeared I actually had fresh oil in the car.
In turn, King's service manager is stating that this damage is not theirs and they have no proof that they actually changed my oil as part of that initial service work.
So, I'm out another ~$900.
So I ask you the reader, is this the sort of place you wish to do business with? I have decided most certainly to never give King Chevrolet my business again.
Tim O'Brien - Longmont
Sales Manager Matt Klawin. - JDV66
When I went in to purchase a new GMC Yukon Denali XL, The Owner Rex King had, Matt Klawin the sales manager, help me. I have always had excellent service from the sales staff But I was not prepared for what was about to happen. Matt made sure that I was completely advised of the new car and features. Anything that I asked about Matt was able to answer for me. The extras that I was interested in were made available without any hassle. Matt had Tom Medina help with the shuffling back and forth from Greeley without any inconvenience to me, everything was done in a very timely manner, the car was very clean when I picked it up, full tank of fuel and no problems. One of the main reasons I went back to King GMC is their service department and staff. Always attentive and ready to help. Try this dealership once and you won't go anywhere else. Thank You, Rex.
Avoid at all costs - Unhappy1
Worst car buying experience I have ever had by far and I have bought my share of new cars. The salesperson Billy was great, very thorough and knowledgeable, and we really felt comfortable with him, then we started to deal with the finance people. It took almost 3 hours with them. They advertised a price and payment on their web site but they put a deal in front of us that was for 6 years at over $900 per month for a 35 thousand MSRP car. We told them we wanted the advertised deal but they kept lowering the price and payments a little bit and seeing if we would bite. We got fed up and were leaving when all of a sudden the price and payments advertised were offered. The only reason we went through with the deal was the car had a unique set of options and there were no others in the state with that set of options. We should have just ordered a new one from another dealer and waited 2 months. Avoid this dealer at all costs. The experience was more painful than listening to a year of their owner’s commercials. Buick should revoke their dealership.
Our experience with Alpine was exceptional. This was the... - Als
Our experience with Alpine was exceptional. This was the second new vehicle we have purchased from Alpine. Austen was very knowledgeable of the GMC Sierra and answered all of my questions. Billy in financing was very pleasant and helpful. Alpine went above and beyond to be helpful. We appreciate excellent service and everyone we dealt with provided just that.
Fast, easy, competitive and honest - LeadMack
Worked with Kelly - would highly recommend him. Easy going, honest, not pushy, but works with you to get the deal you are comfortable with. Treats his customers just like he would like to be treated. He doesn't sell you a vehicle, you buy a vehicle with his assistance.
Excellent People = Excellent Dealership - jprash78
We purchased a 2020 GMC 2500HD AT4 from AutoNation Buick GMC West and are extremely satisfied with our experience.
Christine Gee (Sales) was always available to find an answer for any questions or requests we had. She even arranged a test tow of our boat/trailer behind the truck we were interested in.
Matt Hopper (Sales Manager) put together a deal that was fair with no frills and went far above and beyond what we were expecting.
Bottom line, do not hesitate to go straight to this dealership when you are in the market for a luxury American made automobile. The cars and the team at AutoNation Buick GMC West are beyond reproach!
Purchase of Toyota Highlander - Chickenlady
Ed Walker was very patient and helpful.
He was through in educating us on features of new vehicles. Would recommend Ed Walker again. also, look forward to service at this dealership.
It was a pleasure start to finish - DodgerGirl
We recently had the pleasure of buying a new 2019 GMC Acadia Denali from Ferguson Buick GMC. What is that you say? You hate the car shopping process from end to end? Can’t possibly be a pleasure?
Perhaps you have just shopped the wrong dealership. We visited the dealership on 2/16, an extremely windy cold day. The new car sales manager Tim rushed to the door to greet us. No slick platitudes, but a genuine welcome. We’d done research on a few SUVs we were considering, so we knew what we wanted to see. There wasn’t at that exact moment a salesman present, so Tim has us sit down and he pulled their current inventory of Acadia Denalis. He had all the details, price, color, features. Straightforward. There were also incentives, for instance a military discount of a few thousand dollars from GMC, as well as little things, like dealer handling on $75 for military rather than the standard 499. There was never a shell game with the price. We wanted the price without trade in, and that was what we were quoted.
Our salesman Andres Roman got free and we went on a test drive. No pressure. It was all about what would suit us. We probably put more pressure on him with our thousand questions on the vehicle, all of which he could answer and demonstrate with ease. We loved the car, the price was great, and we wanted to purchase and get on with our day. Andres did everything he could to expedite the process. The finance guy came over, Terry Mitchell, and we told him, we have our own financing already approved through USAA, what is the best rate your financing can offer. Terry was able to give us a straight up what was best rate he could offer, no haggling, no let me just run your credit, it was just the rate. Our USAA rate was better and he was perfectly fine with that. He was familiar with the dealership side of USAA’s loan process and we were in the car and on our way home in no time. It was the best experience I have had in 40 years of car buying.
The story didn’t end there. Andres called the next day to make sure we were happy, and did we have any questions. Then a day or two later, we got a box from the dealership, with coffee cups and delicious chocolate chip cookies. When I did my pre-shopping, I noticed the Ferguson Buick GMC had the highest rating of any dealership in town. Now that I have purchased a car from their dealership I can see exactly why there ratings are higher, it is because they are better. Happy car shopping to you all!
Wonderful service from Chuck W - Sporty
I felt very comfortable buying my Jeep Cherokee from Chuck Wytias. He is knowledgeable,
Professional and not your “pushy salesman” it was a very relaxing experience. I have friends
that have recommended him and now, I will definitely recommend him. I’m very satisfied with
my new Cherokee.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Dead battery - GlendaB
I had a dead battery and it was almost closing, but the service dept and mechanic went to great lenghts to help me. I am a single woman, and with help like this it makes me happy.
Horrible finance department - jcook2013
We had a wonderful experience with the sales men (they get 5 stars) but a horrible experience with the finance department. We went in stating we had financing at a low rate and let them know if they found something LOWER that we could discuss that opportunity if something came up. Find out 2 days later after not hearing a single thing we got an email stating our account was set up with a different lender, we called to ask what the deal was but they stated that the paper work was already turned in and there was nothing they could do, and we would have to wait until we could refinance to what we wanted in a few months (well thank you for wasting my time and money to make me solve your mistake). We have no idea what the terms or conditions are we never agreed to use that company and we couldn't be more irritated that they would go behind our back so they could make some extra money by going with the company they wanted! I couldn't be more disappointed as a first time buyer.
Update - The manager of the dealership called to apologize, he stated he would take care of us at the 5,000 mile marker so I will update after that happens.
I have been to several dealerships but this has been the... - proudchevyowner
I have been to several dealerships but this has been the worst by far. The level of service I have received has been outrageous. Each time I have been in for repairs/maintenance in the past six months both parts and service manager have been outside smoking and I had to wait until they were finished with their break before they would even acknowledge I was there. This is not to mention the times that I called for an appt. and got no answer. Most of which I made the calls from across the street just to see if the two were outside smoking when my calls were being ignored. And guess what? Low and behold neither was behind the desk. The other part of all this that was so frustrating is I got charged $89.44 for a simple remote reprogram for my key transmitter. I understand things cost but it is flat out UN-PROFFESIONAL to charge someone $89.44 for five minutes of work and give someone free mount and balance on a set of tires simply because they are a friend of the service manager. The reason I came to know this is while waiting to make payment I overheard the conversation between the customer and Aaron. The only part of this whole ordeal that was enjoyable is the technician was friendly upon returning my keys. It seems to me like the managers of that department need to be taking some ethics lessons from the mechanics. Overall, I would rate each of my visits along these same lines and would not recommend this dealership to anyone who wants to be treated like a human being.