31 Colorado Buick Dealers
Just like family when you walk into the service center. - chris
Just like family when you walk into the service center. They always treat you well and do the best they can for every customer.
Top Reviewed Specialists At This Dealership
Sales & Leasing
Sales Director & Sales Professional
We have a large fleet and we sent this dealer dozens of - Dominic.y.jiron
We have a large fleet and we sent this dealer dozens of repairs per week!
KC, Matt and Mark exceeded my expectations… thank you... - Justin
KC, Matt and Mark exceeded my expectations… thank you Town and Country Salida, it was a great experience!
We bought a 2016 chevy 2500 High Country from Alex Marin... - Hallsauctionservice
We bought a 2016 chevy 2500 High Country from Alex Marin at Turner chevrolet in Montrose, Co and had an excellent experience! We appreciate his professionalism and will certainly be back to Turner!! Ronnie and Rhonda Hall
I had the pleasure of working with Dan O’Leary in the - Sk
I had the pleasure of working with Dan O’Leary in the purchase of a new pickup. All steps involved were easy and stress free.
The problem occurred when I asked that the breaks be - Pager33
The problem occurred when I asked that the breaks be checked on a vehicle I wanted to purchase because they are grinding. Sales manager said the breaks had been replaced. I just pulled front wheels off and new pads had been put on bad rotors. Their shop made a poor mechanical repair and no one seams to be checking or care..Then the corporate policy to have proof of insurance on my cash purchase vehicle prior to take home was unusual and will cause me to shop elsewhere next time. I was not told this policy prior to my insurance company close on three day weekend. I was not able to just provide my current insurance card as proof. Interestedly, I was able to test drive the vehicle with this proof but not drive it home…Not a customer friendly or safety concerned dealership.
Everyone very helpful! - Rkbrad08
Everyone very helpful! Rebecca was a great Salesperson! Will recommend Alpine Motor to my friends.
Did great job finding multiple problems that engine codes - Mannytrese
Did great job finding multiple problems that engine codes were sending. Found and fixed all issues and double checked if parts were still under warranty, took their time to make sure the job was done correctly. I highly recommend them! Thank You Again!!!
Service Dept. - openwater
Service Dept. WRECKED MY NEW CAR. Took my new 2021, 5k miles, Camaro to Castle Rock Chevrolet Buick GMC (Foundation Auto) for it’s first oil change. Their Grease xxxxxx did $4k+ (ouch) in body damage by not putting the car on the lift properly and then tried to cover it up. Turns out G xxxxxx had only been there 1 week and didn't know how to lift a car made with pinch welds like most cars are. I showed the damage to Service Rep Tim. He took photos of damage and specifically stated, "I see how it happened. No denying, we are at fault". When I asked who their insurance carrier was they 'lawyered up' and severed all communications leaving me no choice but to make an insurance claim with my carrier and leaving me on the hook for $500 deduct, UBERs, car rental, loss of use, time and mileage to body shop, and a bad Carfax report which diminishes the car value by about $4k. Fast forward 3 months. Parts have arrived and the car is in a body shop for an expected 6 week repair stay. My insurance carrier is going after Foundation to recover their loss and my deductible. Never heard from Foundation again.
The service guy was knowledgeable about everything he let - mcmichaelvalda65
The service guy was knowledgeable about everything he let me know that my oil change wasn’t included in my van note so I went over 2 the sales department and the salesman said everything else was included but he would pay 4 my oil change thanks a bunch
This company is one of the best companies I've ever dealt - LEELEE
This company is one of the best companies I've ever dealt with They are always welcoming they make me feel like family And they listen to what you want in a car I will definitely do business with them in the future I love my new car!!!!
My wife and I had a great experience at the Johnson Auto - ttotem21
My wife and I had a great experience at the Johnson Auto Plaza in Brighton. We spoke to David Maldonado in the service department, and he was awesome. We had been given the run around by two other Chrysler Dealerships. David explained how dealerships are behind, but instead of giving us excuses he provided SERVICE! He was honest, courteous and fixed our van in record time. We highly recommend the Johnson Auto Plaza and give David Maldonado the highest possible recommendation.
Everyone that we have dealt with at the dealership has... - budnrenie
Everyone that we have dealt with at the dealership has been awesome an helpful We will return.
Do not work with these people. - Mark.dean2000
Do not work with these people. Sales staff was friendly but the management was horrible to work with
Wont return calls or emails. - johnrday2
Wont return calls or emails. Trying to get VSC and Gap cancellation done. Worse experience.
The service department is horrible. They have lied and... - Renewal444
The service department is horrible. They have lied and misconstrued facts to their own design. In contacting the warranty co. I was shocked at Markleys service approach in trying to push conjecture rather than diagnosis. They were telling me they are over their head. They said they have backed themselves into a corner continuing to push their diagnosis based on supposition and no proof. The service advisor Will is not knowledgeable in any way shape or form. The person you trust to advise cannot do so because he does not understand what the technician said. I had dealings with 3 people there. The service advisor Will, the service manager Brent and Michael the technician. I have never in my life found a company that is in such disregard and understanding of customer service. I had a small request to charge my battery that they said was bad. I asked charge it and see if it charges and then holds a charge. The technician said they were unable to charge the battery. Umm anyone can charge a battery or at least try. He refused. Faith in Markley service? I would not trust them to change my oil. Worst experience I have ever had. My departing words were with the technician. I had been trying to correct the fiasco thru Eric the General manager. Eric called to inform me the technician said I was cussing him out and being belligerent. I was mad but My wife sitting beside me was open mouthed. she heard no cussing in the conversation but Michael once again lied. It is unbelievable yet i know do not have them even look at your vehicle. *****UPDATE***** Markley service and I had a disagreement in offering a diagnosis that was supposition. they thought I was unreasonable because they diagnosed the battery was bad And They refused to charge the battery to appease me. Customer Service plain and simple that they are clueless to. Just hook it up and walk away. Michael said they could not. Interesting they refused this. They were afraid of the battery being good so they lied and fought me on just appeasing me. So I picked up my car and I can’t make this up but I got on the road and I looked down. They had scratched my console. I continue down the road and I hear scraping around the steering wheel. I inspect it. I swear to all that is holy the top cover to the steering column was not even attached. It is just rattling around. Please if you use their service beware and question their diagnosis. You will find as I did they are pompous. They believe they are right and will fight you tooth and nail because they can’t stand the fact someone challenges them and Michael the service tech is not capable of proof. I see a law suit coming. It was shocking the way they treat customers at the service center but it has changed to unconscionable by leaving my vehicle for pickup, in a state of disrepair that becomes a hazard. Perhaps I am a one off for Markley service but I have a hard time justifying that tempered with their astounding and astonishing customer service or lack of
I spoke with two salesmen at King over the phone they - Zach M
I spoke with two salesmen at King over the phone they were nice enough. I was attempting to purchase a Sierra 1500 AT4 they had on the lot. I was told that I did not need to put a deposit down because the truck was pulled over to service to get tint and clear bra put on. I had an appointment to drive from Denver to Loveland in the afternoon. Me and my family were headed in when one of the sales people called me to tell me that the truck was sold. As if he was trying to make the situation better he told me that they would not have given me what I wanted on trade-in for my existing truck. When he gave me the number, he was $25,000 under trade-in for the truck. Then when I said it was a ridiculously low number, I was hung up on. I would never recommend anyone buy a car or truck from this dealership. If I could leave zero stars, I would.
Our experience was excellent. Bryan Lovelady provided all... - BSHLKH
Our experience was excellent. Bryan Lovelady provided all information we needed to make our decision with no pressure sales. The entire process went smoothly and all staff treated us well.
Check engine light went on in my 2021 Jeep Wrangler... - Ggiphone
Check engine light went on in my 2021 Jeep Wrangler today. Sought an appointment and was told the earliest available appointment was October 20th. No effort to reassure me that it could wait without damaging the vehicle. No effort to accommodate a need prompted by a warning light. Take it or leave it was the attitude so I left it and will pay for service at another service option for a vehicle with 2,400 miles and under warranty.
I’ve purchased 2 brand new trucks in the past,my family... - Unhappy customer
I’ve purchased 2 brand new trucks in the past,my family as well has purchased their vehicles from Wilcoxson and have always taken the vehicles back for maintenance or whatever the case may be, my 2003 GMC truck was badly vandalized the weekend of the 4th of July to where the driver side door lock and steering column were severely damaged, had the truck towed down to Wilcoxson and was told parts were on back order, I get that sometimes it happens,the way I found out was I called and was informed, no follow up with the service department whatsoever, I called this past Monday to the parts department instead of the service and they informed me that they were in (supposedly) haven’t received no follow up from the service department to confirm it.I’m starting to regret having taken my truck down there for repairs, I hope that everything is fixed correctly,if not I will definitely return till it is,
Worst GM Dealership experience in 30 years - Stay far - jimbmw2009
Worst GM Dealership experience in 30 years - Stay far away from this dealership - They lack integrity, ethics and are very dishonest - Cars.com should drop them from their site immediately.
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
(Facts) Had my 2014 GMC Denali 2500 HD in for warranty... - BO
(Facts) Had my 2014 GMC Denali 2500 HD in for warranty work three times for the same front end pitman arm. The last time they had it for 9 days and while it was there, $8,000+ in power tools and other quality handtools were stolen from my vehicle. My truck tool box was broken into and the tool boxes in the bed were removed. Matt at the service center who I had dealt with throughout this service, confuses me maybe. His response to me calling Markly and saying "hey I'm the one that just picked up that 2014... I just realized that all the tools had been stolen from the back of my truck". Matt's response: "Well-- I didn't do it."......... a very brief silence before I immediately requested somebody in management. I didn't suspect anything at that time, but doesn't sound like an innocent or natural response to should be highly unexpected notification of events. I was told a manager will call me soon. I did not receive a call back until I called three times and threatened to write a review prior to a call if I didn't receive one within the next 30 minutes. I received one 5 minutes later. I filled a police report. Nothing for the police to go off of because apparently there are NO cameras in the entire place other than where you turn your vehicle in which showed the tool boxes in the back of my truck. Matt told the detective and his boss that I called and told him I was going to pick up my tools , which I never did and have phone records showing that I did not call them once in between the day I dropped it off and the day I picked it up . Employee reports support multiple theft from my vehicle during the first few days on-site. Markley GMC service center decided their insurance wasn't even going to be contacted and "don't have insurance to cover this type of thing" Bull Spit! according to my insurance agent. I was later told by the Markley manager that they are just going to assume that I am trying to be fraudulent and stole my own tools. They let my insurance agent sit in the office for 4 hours before they told her she had to get out as they were closing. She told me she sat on hold for the manager for hours, each of the three days prior and is why she decided to go in person. I am pretty sure if they were confident that they had no liability and truly believe that I stole my own tools, this upstanding company and personnel wood continue down the current path and at least talk to an insurance agent regarding a police investigation and claim directly related to the personnel and area he manages. So unless you are Mark McVey or a detective, don't take your vehicle there, Ever!. My insurance is going to cover (with increased insurance rates of coarse) the tools that were locked in the tool box, nothing from the bed, including a 90+ lb bucket with screws and bolts. Do you think someone climbed a fence with that and carried all my tools very far? (My opinion)No, pulled right to my truck with knowledge of no cameras, location, and open gates. They Stole from me, and called me a thief. I even hired a private detective but was a waste of money it was only a scam . I was going to spend $500 a day I expected more than an hour of him searching employees open network social media accounts . Didn't ask the right question I guess. Oh! They also stole many many hours of my sleep, trust in humanity, and my otherwise relaxed state of mind! Hey you should risk it though, they are pretty tooled up now, or maybe they deserve my hard earned property that enable me to support my 6 kids and awesome wife. NAH!
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Very helpfully. - Ghogarth1954
Very helpfully. Not pushy. Easy negotiations. I bought from them. Would recommend them to my friends.
I have been to several dealerships but this has been the... - proudchevyowner
I have been to several dealerships but this has been the worst by far. The level of service I have received has been outrageous. Each time I have been in for repairs/maintenance in the past six months both parts and service manager have been outside smoking and I had to wait until they were finished with their break before they would even acknowledge I was there. This is not to mention the times that I called for an appt. and got no answer. Most of which I made the calls from across the street just to see if the two were outside smoking when my calls were being ignored. And guess what? Low and behold neither was behind the desk. The other part of all this that was so frustrating is I got charged $89.44 for a simple remote reprogram for my key transmitter. I understand things cost but it is flat out UN-PROFFESIONAL to charge someone $89.44 for five minutes of work and give someone free mount and balance on a set of tires simply because they are a friend of the service manager. The reason I came to know this is while waiting to make payment I overheard the conversation between the customer and Aaron. The only part of this whole ordeal that was enjoyable is the technician was friendly upon returning my keys. It seems to me like the managers of that department need to be taking some ethics lessons from the mechanics. Overall, I would rate each of my visits along these same lines and would not recommend this dealership to anyone who wants to be treated like a human being.
O'Meara Buick GMC
Assistant Service Advisor
General Sales Manager