Overall Experience - Ithar
Awesome customer service and everyone was friendly and helpful. It was an awesome experience!
Nick has stayed after working hours for us, he made sure we are comfortable and happy with his service and he did make that happen!
Thanks a lot and yes I highly recommend Gates Nissan
Best Cadillac Dealership in Greater Hartford - Annie & John
My wife and I wanted to purchase a 2018 Cadillac Escalade ESV so I contacted 5 Cadillac Dealerships on line and waited for replies. One dealerships never replied, some replied but didn't answer my questions, one said they could locate an Escalade in Massachusetts. David Baeza from Scranton Cadillac replied quickly, was very professional and extremely polite throughout the entire buying process. David answered all of our questions and did not pressure us in any way. He had the vehicle we were looking for and put together the best deal without going back and forth. It was truly a pleasure meeting and working with David. We also met with Mr Scranton, and many nice employees at the dealership. We would definitely recommend Scranton Cadillac to anyone looking to purchase a Cadillac! Wonderful experience! David -
Top Reviewed Specialists At This Dealership
Client Care Advisor
Cadillac Client Care Advisor
Excellent experience!!! - cindy
I saw a Kia Sorrento advertised online at Northwest Hills, Torrington ct(Dec 2017) to get info on this particular car and TJ got on the phone and gave me all the info I requested. As I was very excited to see the car but could not get up there for a few hours as I lived about an hour away from the dealership, TJ offered to drive the car to me. Well, I was ecstatic and could not believe that someone would take the time out of his busy day to do that. TJ to me was so courteous, very sweet, not like a pushy salesman that I had experience with in past cars. TJ went above and beyond for me. Thankyou so very much TJ Fitzpatrick. You are truly the best!!! I would definitely go back to Northwest Hills for any car and will find TJ again.
Very good - Sneakerhead
Very hospitable and took the time to get you the best deal for situation regardless if your credit wasn't the greatest. All in all ot was a pleasant experience.
Awesome Job - fanick
John Goldbeck GM Service Consultant was great to deal with . Easy to setup appointment and then confirmed that my recall part was in for recall and my 2 key fobs were in stock. When I could not make the appointment John understood what was going on and told me to let me know whenI could get there and he get me in at 745am and get me done asap which did happen and between the recall and programing of the 2 new key fobs time was great. Cannot express my big thank you to John and the GM team there that they are number 1 to me. Thats why I buy my cars from them and have them do all my repairs on them. Never ever would think of going anywhere else and hope John stays a long time there. Please pass this review onto John for me and cannot express my big thank you. PS he always checks if there is anymore recalls this way I can stay up to date with my car and my safety when driving. Again please send this to John and let him know I am most grateful to him and staff there they are awesome.
Stephen AutoMall Centre - CDofLM
My experience with Stephen's, specifically Salesperson Piotr (Peter) Urbanski, was as excelllent as that I had with Toyota of Greenfield, specifically Sales Manager Craig, was poor. Peter was knowledgeable, polite, accommodating, helpful and in every way, handled our ultimate purchase at this dealership in the most professional way. I can criticize nothing in my business relationship with anyone at Stephen's. It was easily worth going 40 miles out-of-state for our transportation need.
Excellant customer service - Happy customers from East Killingly
We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !
Love my new truck! - John Raynor
Billy and Joe were great to work with buying a new Sierra Denali 2500. The process was quick and easy, only took a couple of hours from test drive to drive home. They checked back after the sale and made sure I had everything I needed and the truck was doing well. I would definitely buy more cars from these guys.
car diagnostics and servicing was well handled - Sainathdk
The service center always pays attention and tries to understand what the customer is reporting. I have used this dealership many times to service my pontiac (which I did not buy from them). In this instance I had some front side suspension issues and a bad injector. They diagnosed the problem, took care of calling my warranty company to check for coverage and explained to me some repairs that were not covered. I also got courtesy rides to and from my company. Overall a great experience.
Very impressed - DLR1891
Recently purchased a vehicle there. Staff were incredibly friendly and accommodating. 100% Satisfied with my experience. Will be going back for future service. Thank you!!
perfect experience - gmc1774
I will never go to another dealership. This place is the absolute best for buying a car. I also have all my service done there.
trading new for new - krock121
we just purchased a 2017 buick encore traded a 2017 gmc terrain bought from another dealer which was nightmare from the start. Anyway could not stand the terrain left bad taste in mouth so we decided I wanted a Buick encore to begin with my husband said it was to small so ended up with terrain drove for 6 months and now am a proud owner of a 2017 Buick encore. We were tough on the trading and pricing due to our previous experience with 2017 GMC but in the end after exactly a week of beginning negotiating purchase of new encore they were very tolerable and patient with all our questions and corrected anything not agreed upon without question. Very pleased and satisfied with the overall transaction will do business with them in the future. Thank you for everything Don, Steve and Jason for all your time and effort, patience put into this sale
Minchin GMC Buick is a family oriented dealership. We... - troyjdonohue
Minchin GMC Buick is a family oriented dealership. We have purchased 2 vehicles from Scott. Scott is very personable and knowledgeable. Would Highly Recommend Minchin GMC Buick in purchasing or servicing a vehicle.
Gates GMC Buick Nissan
Sales & Leasing Consultant
Sullivan's Northwest Hills Chevrolet Buick GMC Cadillac