thank you Paul Bacon - carguy,angel2680
I have got 2 vehicles from Gates and had Paul Bacon's help he is alway personable, I and my wife feel he's honest. Jeanna at the service desk is honest and tries to help as much as posible.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Quality service and flexible staff. - Csaba
Quality service and flexible staff.
TJ Fitzpatrick was a big help to get over on everything smoothly!
I went there to buy a financed new car.
They give me a reasonable price on my 3 years old Chevrolet Traverse.
So I bought my new 2019 Traverse.
See you TJ in 3 years... ;)
The entire experience was extraordinary ! - Chilly
Gene was very personable and easy to work with! The dealership was very clean and organized. Decent coffee. LOL. Justin the finance guy was very nice too
We terminated one lease and started another easily - MHUNT48
David Baeza determined what we wanted in our next car and found one on the lot that suited our needs. He and Chris Champagne took care of all paperwork needed to make the transfer. Both were very friendly and helpful. It was all done in a few short hours and we drove home in our new car.
Cadillac Client Care Advisor
Cadillac Brand Ambassador
Client Care Advisor
Awesome - Tanny
They listen and try their best to get you exactly what you are looking for .For the best rates.I was dealt with in a timely manner.
New Millennium Sales
Satisfied Buyer - jr in the car
In March 2018…I visited Gallagher Buick-GMC in New Britain, Connecticut in search of a pre-owned SUV. I was greeted by Fred S. and looked at available vehicles on the lot. Found an SUV that I liked…took a test drive and Fred graciously offered to let me take it home overnight. The rest is History…purchased it without hassle in less than a week. The folks at Gallagher’s are pro’s…friendly, knowledgeable and good to their word. I will consider them again and recommend that you do the same...you will not be disappointed. Thank you Team Gallagher! J.R. - Danbury, CT
perfect experience - gmc1774
I will never go to another dealership. This place is the absolute best for buying a car. I also have all my service done there.
Love my new truck! - John Raynor
Billy and Joe were great to work with buying a new Sierra Denali 2500. The process was quick and easy, only took a couple of hours from test drive to drive home. They checked back after the sale and made sure I had everything I needed and the truck was doing well. I would definitely buy more cars from these guys.
Customer service is dead at D'Addario - Brian340951
I brought my Cadillac in for service, and instead got scammed. The price that was quoted, and agreed upon was raised by a significant amount, after they performed the service, without consulting me. After 30 minutes of trying to resolve the dispute, i gave up, and requested my keys. After another 45 minutes of begging my keys were finally returned. I was threatened with arrest, and the police were actually called. Allegedly I could have been charged with "theft of service" for paying only 90% of what they demanded, which was already more than the quote i agreed to. In the end i paid the full amount. Still it is disgusting instead of treating the situation with respect, I was treated like a criminal. Whether these people believed i was right, or wrong is irrelevant. There is no reason to treat a customer so horribly.
Great experience at a wonderful dealership! - Tina
If anyone in the southern New England area is looking to buy a new Buick/GMC, look no further than Saybrook Buick. From the moment I picked up the phone to get a quote for a new car that we were interested in purchasing, I received a very competitive quote and my questions were answered patiently and attentively. We were able to select the color and features of the vehicle that we were most interested in at a fair price. All the various salespeople we dealt with were helpful and friendly, thereby making the car-buying experience a pleasurable one. When further questions arose after selecting our new vehicle, I was encouraged to reach out to the salespersons via cell phone so that I could get my answers more efficiently. Again, for anyone wanting to buy a great vehicle at a competitive price, do pick up the phone or go in person to Saybrook Buick.
No warranty - Nicolechr
I purchased a vehicle from them the end of August. Within 3 weeks the car is losing power and the check engine light is on. Call to try to set a time to get this fixed but no answer for days. Guess what out if business. Not that I am surprised the service was terrible. They wanted me to drive there just to give me the rate for a loan so I got the financing somewhere else.
Excellant customer service - Happy customers from East Killingly
We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !
Minchin GMC Buick is a family oriented dealership. We... - troyjdonohue
Minchin GMC Buick is a family oriented dealership. We have purchased 2 vehicles from Scott. Scott is very personable and knowledgeable. Would Highly Recommend Minchin GMC Buick in purchasing or servicing a vehicle.
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